Our support lines are extremely busy as a result of the subsidy scheme being administered through payroll. Our Covid-19 help documentation will generally answer your query.

Please also note that all of our staff are working from home and may be answering your call in a sometimes chaotic environment. We appreciate your patience.

The operational phase of the wage subsidy scheme, details of which were announced on 15th April, is effective from 4th May. The software has been upgraded to support this.

Personal

To access this utility go to Employees > New Employee. Complete the Personal Details for the new employee as follows:

Title

Select the employee’s title from the drop down menu.

First name

Enter the employee’s first name - this is a compulsory field.

Middle name(s)

Enter middle name(s) if known.

Surname

Enter the employee’s surname - this is a compulsory field.

Date of birth

Enter the employee’s date of birth. A date of birth is required if the employee is over 66, under 16 or their PPS number is unknown.

Gender

Select the employee’s gender. 

Address

Enter the employee’s address, if known. Please note that the employee’s address is required if the employee’s PPS number is unknown.

Email Address(es)

Click Add Email Address to add a contact email address for the employee. Select whether it is a work address or a personal address from the drop down menu and enter the employee’s email address. To add additional email addresses, click Add Email Address again and repeat the process. If more than one email address is added, specify which is to be the primary address. The primary email address will be used for the emailing of payslips etc.

Phone Number(s)

Click Add Phone Number to add a contact telephone number for the employee. Select whether it is an office, work mobile, home or personal mobile number from the drop down menu and then enter the telephone number. To add additional phone numbers, click Add Phone Number again and repeat the process. If more than one phone number is added, specify which is to be the primary contact number.

Cloud/ PDF Password

If the employee wishes to receive password protected payslips or their P60 by email, enter the password that will be needed by the email recipient in order to open and view these attachments when received . 

This password is usually set by the employee and can be a combination of letters and numbers. Alternatively. click Randomise to create a password for the employee. 

This field can also be used to set the password needed for the employee to access the cloud portal (if applicable).

 

 

 


The employee’s personal details are now complete. Select the ‘Employment’ heading to continue to set up the employee’s record.



 

 

Need help? Support is available at 01 8352074 or support@brightpay.ie.

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