Our support lines are extremely busy as a result of the subsidy scheme being administered through payroll. Our Covid-19 help documentation will generally answer your query.

Please also note that all of our staff are working from home and may be answering your call in a sometimes chaotic environment. We appreciate your patience.

The operational phase of the wage subsidy scheme, details of which were announced on 15th April, is effective from 4th May. The software has been upgraded to support this.

Disabling/Editing Employee Access to Self Service

You can enable or disable access to Self Service and set/ change the email address and password for each employee at any time using BrightPay on your computer.

 

1) Within your BrightPay software, open the company you require and click the Cloud icon in the top right hand corner of the screen.

2) Choose 'Employee Self Service Options'.

3) Make any required changes and click 'Save'.

4) Synchronise your data back up to BrightPay Connect for the changes to take effect.

Need help? Support is available at 01 8352074 or support@brightpay.ie.

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