BrightPay Blog

Oct 2017


Customer Update - October

Free Webinar: What you NEED to know about PAYE Modernisation

PAYE Modernisation is probably the biggest overhaul of the PAYE system since PAYE itself was introduced back in 1960. It will have wide ranging effects on all employers. Register now for our free webinar to find out what you need to know about PAYE Modernisation. Speakers include Paul Byrne (Thesaurus Software) & Sinead Sweeney (Revenue)

Register for free webinar

CPD Webinar: GDPR for your Payroll Bureau (Bureaus Only)

Data protection and how personal data is managed is changing forever. On 25 May 2018 the new General Data Protection Regulation (GDPR) will come into force. The GDPR is a European privacy regulation replacing all existing data protection regulations. Register now for our free, CPD accredited webinar to find out how this new legislation will affect your payroll bureau.

Register for CPD webinar

"What do you mean... Do I have a backup?” - A day in the life of Customer Support

One of the most common calls on the support line is from a distressed customer who tells us they have lost their payroll information. Reasons for the loss of this information are varied and could be anything from a laptop being stolen, a virus attacking the computer or fire or water damage to the computers in the office.

Read full article

Take a look at BrightPay Payroll Software

Brought to you by Thesaurus Software, Ireland's number one payroll provider. With over 100,000 businesses across Ireland and the UK, you can guarantee BrightPay is the perfect solution for your bureau. BrightPay's bureau licence includes unlimited employers, unlimited employees and free support - all for just €299 per year.

Book a demo

BrightPay Connect - Try for Free

We are giving customers one free BrightPay Connect 2017 licence. With BrightPay Connect, employers can login to their own personal employer dashboard where they can access employee payslips, payroll reports and a company wide calendar. It also includes a self-service portal for employees to view payslips and request annual leave.

Redeem your free licence / Book a demo

New Automatic Enrolment Pension System to be in place by 2021?

Brian Hayes MEP has called on Minister for Social Protection, Regina Doherty to start work on the introduction of an automatic enrolment pension system, whereby all Irish private sector employees would be automatically enrolled into a pension scheme.

Find out more

BrightPay Customer Survey: The Results are in!

In our recent survey, we were delighted to discover that BrightPay has a 99% customer satisfaction rate. Customers are also highly satisfied with our customer support team, with a satisfaction rate of 98%.

Read full article here

Posted byRachel HynesinCustomer Update

Oct 2017


Should employers pay staff that missed work due to Ophelia?

As Hurricane Ophelia hit Ireland yesterday bringing with it a red status weather warning across the country, many Irish businesses closed their doors advising staff to stay at home. The decision came after it was announced that all schools and universities were to shut for the duration of the weather warning. Transport services across the nation were cancelled, while major supermarkets chains and large stores closed their doors.

Are employers obliged to pay an employee during this time?

Where an employer closes its doors for the day or has asked the employee not to come into work/or leave early due to safety concerns, then the employee should be paid as normal.

However, if the business were to remain open but the employee was unable to make the journey to work, or if a parent had to remain at home to look after their children when the schools are closed, then strictly speaking in these circumstances the employer has no obligation to pay the employee. We would advise employers to be as flexible as possible in these situations and to consider the effect it may have on staff morale if you were to deduct pay due to circumstances beyond the employee's control.

So what options are there for employers when employees miss work due to bad weather?

• To pay staff as normal for the time off
• To allow employees to work from home where possible
• To allow employees to work up the time missed at a later date
• To allow employees to be paid from their paid annual leave entitlement. It should be noted that although a good solution, forcing this option without prior agreement with the employee is not best practice.

Employers are advised to have a policy in place to cover absence due to inclement weather events addressing what would happen in the event of an employee being unable to attend work due to bad weather conditions. Including such a policy in your company handbook and ensuring all staff is aware of it will limit confusion and disagreements when such situations arise.

Posted byLauren ConwayinCompany handbookCustomer UpdateHealth & SafetyPay/Wage

Oct 2017


Budget 2018 - Employer Payroll Focus

Pay As You Earn (PAYE)

  • There was no change to tax rates for 2018, the standard rate will remain at 20% and the higher rate at 40%.
  • Standard Rate Cut Off Points (SRCOPs) will be increased by €750 from 1st January 2018.

Emergency Basis of PAYE

Employee provides PPS Number:

Where an employee does not provide their PPS Number the higher rate of 40% tax applies to all earnings.

Earned Income Tax Credit

The Earned Income Tax Credit will be increased by €200 from €950 to €1,150.

Home Carer Tax Credit

The Home Carer Tax Credit will be increased from €1,100 to €1,200.

Universal Social Charge (USC)

  • Exemption threshold remains at €13,000
  • 2.5% rate reduced to 2%, threshold for this rate increased from €18,772 to €19,372
  • 5% rate reduced by 0.25% to 4.75%
  • No change to 8% rate

Medical card holders and individuals aged 70 years and older whose aggregate income does not exceed €60,000 will pay a maximum rate of 2%.

The emergency rate of USC remains at 8%.


The Minister outlined his intention to establish a working group in 2018 to carry out a review of the possible integration of PRSI and USC.

National Training Levy

The National Training Levy of 0.7% which is currently collected as part of the employer PRSI contribution will increase to fund further and higher education, the increases are as follows:

  • 0.8% in 2018
  • 0.9% in 2019
  • 1% in 2020

Pay Related Social Insurance (PRSI)

There were no changes to general PRSI thresholds or employee PRSI announced in the Budget. However, as the National Training Levy is increasing and it is collected as part of the employer PRSI contribution, employer PRSI will increase as follows:

  • 8.5% increased to 8.6%
  • 10.75% increased to 10.85%

Benefit in Kind (BIK) - Electric Cars

A 0% rate of BIK will apply to electric vehicles provided by an employer to an employee in 2018 which is available for private use. Electricity used by the employee in the workplace to charge the car will also be exempt from BIK.

PAYE Modernisation

PAYE Modernisation will be effective from 1st January 2019. Budget 2018 has allocated €50 million for a project to enhance Revenue's IT capacity and to ensure employer compliance.

National Minimum Wage

The National Minimum Wage will increase from €9.25 to €9.55 per hour in respect of hours worked on or after 1st January 2018.

  • Workers under age 18 will be entitled to €6.69 per working hour
  • Workers in their first year of employment over the age of 18 will be entitled to €7.64 per working hour
  • Workers in their second year of employment over the age of 18 will be entitled to €8.60 per working hour

Social Welfare Payments

There will be a €5 increase in all weekly Social Welfare payments with effect from 26th March 2018. The maximum personal rate of Illness Benefit will be increased to €198 per week. Maternity Benefit and Paternity Benefit will be increased to €240 per week.

Posted byAudrey MooneyinCustomer Update

Oct 2017


BrightPay Ireland - Customer Survey - The Results are in!

Opinions and feedback from our customers matter to us. We love to hear comments and suggestions from users in order to improve the customer experience. Last month we conducted a customer survey to get an insight into what customers think about BrightPay and find out what new features our customers want.

The survey also looked at customer satisfaction rates, software performance and customer support. We were delighted to discover that BrightPay has a 99% customer satisfaction rate. Customers are also highly satisfied with our customer support team, with a satisfaction rate of 98%. Many customers agree that BrightPay saves them time (99.5%) and money (99.4%).

The survey also looked at awareness of PAYE Modernisation. 23% of customers were unaware of this upcoming change to the PAYE system, which will be effective from 1st January 2019. BrightPay’s parent company, Thesaurus Software, recently hosted a number of free PAYE Modernisation webinars, with a guest speaker from Revenue. The webinars incorporated everything you need to know about PAYE Modernisation. Watch the PAYE Modernisation training session on demand.

Customer Testimonials

We also received a number of customer testimonials from the survey - all of which will be added to the BrightPay website in due course. Some of our favourite testimonials received include:

  • "I am now in my fourth PAYE year since I switched to BrightPay. I wish that I had switched sooner. I would have saved a lot of money without any reduction in the quality of service I provided to my clients, not to mention one or, two enhancements."
  • "BrightPay is a very user friendly payroll system. The feature to go back and amend a previous weeks payslip for an individual employee instead of having to go back and amend all employees is a great feature."
  • "I am very happy about BrightPay Payroll, easy to setup, easy to use, very good value for money. I've recommended it to a couple of businesses. There is the same story, all happy!"
  • "Best payroll software I have used. Very user friendly and the reports that can be compiled are great because they can be tailored depending on what you want in the report. Couldn't say enough good things about it! I recommend it to all the payroll users I know."
  • "BrightPay is an excellent product. Quick and efficient to use and they have a helpline that is always available to talk you through a query. I would even recommend this product to someone who has little knowledge of payroll because most of the calculating is programmed in." 
  • "I tried BrightPay free trial. After the first week I purchased it. It was so easy to use. When I rang support, I was answered straight away, no holding, and my query answered quickly and explained that even I could understand it. Since using BrightPay my payroll is a joy to do, easy and quick."
  • "BrightPay is very easy to use for my small business. Without it I would be very worried about making a mistake so it gives me total peace of mind."
  • "BrightPay has been the perfect fit for our business - it has reduced our workload and in turn increases productivity within our business."

Prize Winners

As a thank you for taking part in the survey, we are giving away four €50 Amazon vouchers. We are delighted to announce that the winners are:

  • John Ganly - Blanchardstown Amalgamated Sports Ltd
  • Geraldine Grennan - PJ Grennan Ltd
  • Elaine Donnelly - Irish Theatre Institute
  • Eugene O'Donovan - SME Finance

The BrightPay team will be in contact with the winners shortly.

We appreciate all the feedback received from this year’s survey and would like to say a massive thank you to everyone who took part.

Useful Links


Posted byRachel HynesinCustomer UpdatePAYE Modernisation

Oct 2017


Are you ready for PAYE Modernisation?

To raise awareness about forthcoming PAYE Modernisation in 2019, Revenue has commenced its awareness campaign by releasing an information leaflet “PAYE Modernisation – Are You Ready”. 
This leaflet highlights the vital steps for new and existing employers to undertake in advance of 1st January 2019, in order to succeed in the imminent taxation system revolution.

The key idea behind PAYE Modernisation is that all communication between employer and Revenue will happen in “real time”. In order to effectively overcome the upcoming challenges, employers are being encouraged to focus on the quality and accuracy of the data they provide to Revenue.

In preparation for PAYE Modernisation, employers are advised to follow several easy steps to guarantee its overall success when it does come into effect in 2019:

  • Register as an employer (for new employers)
  • Verify the PPSN provided by employees (e.g. check it against a Public Services Card, P45 or other Revenue or DSP correspondence) and where the employee does not hold a PPSN, they should contact the DSP to apply for one.
  • Register all employees with Revenue (i.e. P45(3) or P46 where the employee has no P45). Where the new employee has not worked in Ireland before, the employee must register the employment online using the Jobs and Pension service available in myAccount. The Jobs and Pension service can also be used by employees who are changing from one employment to another. Once the employment has been registered, Revenue will issue a tax credit certificate.
  • Issue a P45 when an employee ceases employment and submit it to Revenue.
  • Ensure an up-to-date tax credit certificate has been received for each employee. The leaflet outlines the basis of tax which should be applied on the first payday of a new tax year in the event that an up-to-date tax credit certificate for that year is not received.
  • Ensure a complete PAYE, PRSI and USC record for each employee is held at the end of the tax year.


At Thesaurus Software & BrightPay, we have always strived to deliver excellence in customer service and professional expertise in both Irish and UK payroll. We widely welcome the upcoming PAYE changes. As Paul Byrne, director of Thesaurus Software Ltd, stated during the Revenue's public consultation process held in December 2016:

“Whatever system is adopted, it is important that it represents a step forward for all parties. We are already committed to not charging our customers for the additional development involved. In addition, we are considering making a free version of our software available for micro employers, those with one or two employees.”


Related articles




BrightPay Payroll Software

Thesaurus Payroll Software

Posted byAlena AmelyanchukinEmployment UpdateNew FeaturesPAYE Modernisation

Sep 2017


What do you mean…. “Do I have a backup?”

One of the most common calls I get on the support line is from a distressed customer who tells me they have lost their payroll information. Reasons for the loss of this information are varied and could be anything from a laptop being stolen, a virus attacking the computer, holding files to ransom or fire or water damage to the computers in the office.

The first question I’ll ask on a call of this type will be “do you have a backup?”. Honestly, I can’t tell you the number of people that say “No” to this. People are also mistakenly under the impression that we have a copy of their payroll data. Unfortunately this is never the case, we do not have access to the employer’s payroll information so this can add to the customer's stress levels as you can imagine!

We would always stress the importance of taking a backup of your payroll information. You would have your computers and office equipment insured against anything happening so why would you not do the same for your data? Think of your backup as your information’s insurance policy, after all it is almost irreplaceable or at the very least a major inconvenience to try and rebuild your payroll.

In a lot of cases, the call to our customer support line comes too late for us to be of any real assistance and the only advice we have to give is to start over and process payroll from the beginning again.
We never think anything like this will happen to us, but take it from me, it does, so go ahead and take out that insurance policy and backup before it is too late!

The following links will guide you to taking a backup in your software or book a demo of BrightPay Connect our latest cloud add on that offers an automated online backup feature:

Posted byDonna WalshinPay/WagePayroll

Sep 2017


New Automatic Enrolment Pension System to be in place by 2021?

With better living standards and expanding economy, it is without doubt that Irish people are now living longer and we have a much healthier society. At the same time, we need to face the fact that with the Irish population inevitably getting older, there is the prospect that senior citizens will have to stay in employment long after they have passed retirement age. It is therefore absolutely vital to address the funding of the Irish pension system now if we want our pensioners to be well-protected in the future.

To tackle this issue, Brian Hayes MEP has called on Minister for Social Protection Regina Doherty to start work on the introduction of an automatic enrolment pension system, whereby all Irish private sector employees would be automatically enrolled into a pension scheme. As Mr Hayes stated, "a road map needs to be put in place for the introduction of an auto-enrolment system for all Irish businesses. The Cabinet needs to make it a priority to ensure that auto-enrolment is put into Irish Law by 2021. This is something that can be done through cross-party agreement."

In 2012, the UK introduced an automatic enrolment system which is working well and providing long-term sustainability. Automatic enrolment systems have also been introduced in Australia and New Zealand, and similar systems exist in the Netherlands, Sweden and Denmark. These countries are recognised as world leaders in pensions.

Mr Hayes has suggested that Ireland should create its own system, whereby every employee will be automatically enrolled into a pension scheme, into which they should contribute at least 1 per cent of their monthly salary, to be matched by their employer.

Mr Hayes also added, “In Ireland we are far too dependent on our state pension system. We have a very low take up of workplace pension schemes. Less than 40% of Irish workers are covered by a workplace pension scheme. The best way to deal with both of these problems is through an auto-enrolment system which reduces dependency on the state system and ensures people have additional pension pots built up.”

A recent global study called the ‘Melbourne Mercer Global Pension Index’ has stated that Ireland's pension system is good but has serious sustainability problems into the future. Elsewhere, Mercer's report found that Ireland will increasingly struggle to afford the provision of a guaranteed pension for everyone, if the current pension system isn’t addressed.

BrightPay Payroll Software
Thesaurus Payroll Software

Posted byAlena AmelyanchukinAuto Enrolment

Sep 2017


Public Holiday Pay Entitlement

There can often be some confusion surrounding an employee's entitlement to pay for a public holiday particularly where the employee may be part-time or the public holiday falls on a day that the employee does not normally work.

It is also worth noting that not every bank holiday is a public holiday though in most cases they coincide. Good Friday is a bank holiday but it is not a public holiday. The following dates are the official public holidays in Ireland.


  • New Year's Day (1 January) 
  • St. Patrick's Day (17 March) 
  • Easter Monday 
  • First Monday in May, June, August 
  • Last Monday in October 
  • Christmas Day (25 December) 
  • St. Stephen's Day (26 December) 

Employees who qualify for public holiday benefit will be entitled to one of the following:

  • A paid day off on the public holiday 
  • An additional day of annual leave 
  • An additional day's pay 
  • A paid day off within a month of the public holiday


So, who is entitled to a payment?

  • Part-time employees qualify for public holiday entitlement if they have worked at least 40 hours in the 5 weeks ending the day before the public holiday.
  • Full time employees are not required to have worked up a minimum number of hours.

How to calculate the amount to be paid?

If the public holiday falls on a day which the employee would normally work:

  • Full-time employees are entitled to one of the above four options at the employer’s discretion.
  • Part-time employees have the same entitlement, so where the employee’s pay is a fixed amount the normal daily rate can be used. If the pay varies, the daily rate should be calculated over the 13 weeks immediately before the public holiday in question.

If the public holiday falls on a day which the employee does not normally work:


Further information can be found at Organisation of Working Time Act 1997.




Thesaurus Payroll Software

BrightPay Payroll Software

Posted byDonna WalshinEmployee RecordsPay/WagePayrollWages

Sep 2017


Long Service Awards - Appreciation to staff

Have you employees with 20 plus years of service? If so why not say thank you with a gift.
Revenue Commissioners offer tax relief on long service awards, which is considered to be at least 20 years of service. Tax relief on long service awards can be in addition to the small benefit exemption.
Employers can reward employees for long service with tangible articles with a value up to a maximum of €50 per year of service, starting at 20 years of service and every 5 years thereafter.


  • 20 years of service – value up to €1,000
  • 25 years of service – value up to €1,250
  • 30 years of service – value up to €1,500
  • 35 years of service – value up to €1,750

The award must be a tangible article e.g. a gold watch, it does not apply to awards made in cash.
Tax will not be charged provided:

• The cost to the employer does not exceed €50 per year of service
• The award is made in respect of service not less than 20 years
• No similar award has been made to the recipient within the previous 5 years

Where any of the conditions are not met PAYE, PRSI & USC must be applied on the full amount.
Details can be found on Revenue's website

Posted byAudrey MooneyinEmployee Records

Sep 2017


Key Features you need to know about BrightPay Connect

BrightPay Connect is our latest cloud add-on that works alongside BrightPay Payroll. Automatically store payroll information in the cloud and enable online access anywhere, anytime for payroll bureaus, employers and employees. You’ll be up and running in seconds.


Secure online Backup

  • Automatically synchronise and backup data to the cloud protecting against ransomware and cyber attacks.


Payroll Bureau / Client Dashboard

  • Online access to clients’ payroll information. 
  • Invite clients to their own online dashboard which can be branded with your bureau’s logo. 
  • Clients can access payslips, payroll reports, amounts due to Revenue, annual leave requests and employee documents.
  • Watch our BrightPay Connect video for payroll bureaus.


Employer Dashboard

  • Online access to your payroll information.
  • Invite your accountant to instantly access your payroll data 24/7. 
  • Access all employees payslips, payroll reports, annual leave requests, amounts due to Revenue and employee documents. 
  • Watch our BrightPay Connect video for employers.


Employee Self Service Portal

  • Invite employees to their own online portal.
  • Employees can view and download payslips, P60’s and P45’s. Easily submit holiday requests, view leave taken and leave remaining.


HR & Annual Leave Management

  • View all upcoming leave in the BrightPay Connect company wide calendar. 
  • Authorise leave requests with changes automatically flowing back to the payroll. 
  • Upload HR documents including employee contracts and handbooks.


Book a demo today to see how BrightPay Connect can enhance your payroll processing.




Posted byKaren BennettinEmployee Self ServiceNew Features