Sep 2021


The hidden ways HR can benefit from managing payroll internally

Every business must have payroll in some form or another. It is arguably one of the most important HR responsibilities for any employer. You must process payslips and payments correctly on time, every time. Payroll mistakes can leave you at risk of hefty fines, and so traditionally, payroll has been one of the most outsourced processes in the business world. However, managing payroll in-house is fast replacing the tendency to outsource the role, as cloud automation continues to simplify and streamline a once difficult task.

Naturally, one of the biggest advantages of processing your payroll in-house is the level of control you’ll have over the entire process. This means you can be more flexible with last-minute changes to timesheets or quickly correcting errors. It also may be more cost-effective to run payroll in-house as the cost of payroll software becomes ever more affordable. Businesses can save money by bringing their payroll in-house compared to outsourcing to a third party.


An in-house payroll process means you can keep all your employees’ information private. Some employers feel more at ease by controlling who can see salaries, benefits, bonuses and other sensitive employee data. Interestingly, the number of global companies with a fully outsourced payroll function dropped by 7% in just two years. It’s clear that attitudes towards outsourced payroll are rapidly changing in favour of an in-house operation.

So, what about other benefits that are not so obvious? Fortunately for HR professionals, cloud innovation can have a big impact on workflows, especially when it comes to the crossover between HR and payroll tasks. Read on to find out four ways your HR department can benefit from managing payroll in-house.

  1. Fewer calls and emails to HR: Employees can be invited to their own secure online self-service portal that can be downloaded via an app on their smartphone or tablet device. Historical payslips and payroll documents are accessible 24/7 by the employee, instantly reducing a huge volume of time-consuming requests to HR. Gone are the days of employees requesting a history of past or lost payslips, for example, when they are applying for a loan or mortgage.
  2. Effective employee management: BrightPay Connect offers employers a central online location to keep employee records safe and secure. Not only are payslips and payroll documents automatically available, but other HR and company documents can also be uploaded. Employment contracts, company handbooks, training documents and company newsletters can all be uploaded for easy distribution, again reducing the volume of related queries to HR. Documents with restricted access can be added, for example, appraisal and disciplinary documents to aid in ongoing performance evaluation.
  3. Easier annual leave management: The cumbersome nature of managing annual leave is made much easier with BrightPay Connect. With the employee self-service portal, employees can view their annual leave entitlement and leave balance remaining. They can also request annual leave through their self-service portal. This can reduce the high volume of tedious paper-trails and email traffic to HR. Payroll and HR managers can easily approve leave requests through the online employer dashboard. Approved leave then automatically synchronises back to the payroll software on your PC and is instantly updated on the company-wide online calendar, and so HR can easily track leave and plan staff cover.
  4. Happier employee culture: Research consistently shows that when employees feel empowered at work, it has the knock-on effect of stronger job performance, job satisfaction, and commitment to the business. BrightPay Connect’s employee smartphone and tablet app can empower employees by giving them access to view and manage their data online, providing a source of independence, power and control. That convenience adds up to creating a happy and productive workforce culture, the highest aspiration for any HR management team.

If your business is curious about how an in-house payroll solution can make your payroll process easier, book a demo today to discover how BrightPay can streamline and automate many of the day-to-day payroll and HR processes.

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Sep 2021


BrightPay Customer Update: September 2021

Welcome to BrightPay's September update. Our most important news this month include:

Employment Wage Subsidy Scheme (EWSS) changes in October

Join BrightPay for a free webinar on 30th September where we will be joined by representatives from the Revenue Commissioners to discuss upcoming changes to the Employment Wage Subsidy Scheme in October.

A video message from Paul, CEO of Thesaurus Software  

Watch a short video where Paul talks about how our add-on product BrightPay Connect can reduce your stress and perhaps even help improve your bottom line as an accountant.

Link your payroll data to the cloud

With BrightPay Connect, you don't need to worry about manually backing up your payroll data. When you link an employer to BrightPay Connect, it will be automatically synchronised to the cloud as you run your payroll or make any changes. 

What happens if I don't submit Revenue's Employer Eligibility Review Form?  

Failure to complete and submit the EWSS Eligibility Review Form that confirms the required reduction and related declaration will result in the suspension of payment of the EWSS claim and possible penalties.

Customer survey 2021 results 

The results are in for BrightPay’s annual customer survey. Our key findings include a 98.8% customer satisfaction rating, which is fantastic news! Some customer comments include:

“I found the functionality during my use of TWSS and EWSS outstanding”.

“A big thank you for your excellent TWSS / EWSS updates throughout the pandemic, they were very beneficial”.

“It is great to have an Irish company providing such a high level of service, support and innovation - the webinars are extremely useful”.


Posted byHolly McHughinCustomer Update

Aug 2021


2021 Customer Survey - the results are in!

We value our customers’ feedback and opinions as it allows us to improve and grow our business. We recently conducted an annual survey as it is a powerful indicator of overall success as a company as it captures the entire experience of using BrightPay, from the product features to the daily customer support to the live webinars and online documentation.

We are proud of the continued high marks and appreciate the thoughtful feedback from this year’s survey and would like to say a massive thank you to everyone who took part. The survey looked at customer satisfaction, software performance and customer support.

We’ve compiled the results of our latest survey and we wanted to share them with you.

The Results

As the survey was very comprehensive, we’re not going to share the results of each and every question. But we did want to share the main areas of focus and what you, our customers, have said.

  • We asked: How satisfied are you with BrightPay?
  • You said: BrightPay achieved a 98.8% customer satisfaction rate, which is fantastic news for everyone on the BrightPay team.
  • We asked: How would you rate the following BrightPay Connect features?
  • You said: The most highly rated BrightPay Connect features included automatic cloud backup (98.8%), online employer dashboard (100%) and employee self-service portal & app (100%).
  • We asked: How satisfied are you with BrightPay's Customer Support?
  • You said: The majority of customers rated our telephone support (97.5%), email support (99.2%), online help documentation (97.1%) and online video tutorials (98%) as excellent, very good or good, giving our customer support team an overall satisfaction rate of 97.9%.
  • We asked: How would you rate BrightPay’s handling of COVID-19?
  • You said: 99.5% of customers answered that they found our handling of COVID-19 overall to be either excellent, very good or good - in particular, our free online COVID-19 webinars (99.6%), payroll upgrades (99.7%), online help and support (98.8%) and phone and email support (99.99%).

Customer Testimonials

We also received a number of customer testimonials from the survey - all of which will be added to the BrightPay website in due course. Some of our favourite testimonials received include:

“I found the functionality during my use of TWSS and EWSS outstanding”.

“A big thank you for your excellent TWSS / EWSS updates throughout the pandemic, they were very beneficial”.

“It is great to have an Irish company providing such a high level of service, support and innovation - the webinars are extremely useful”.

Get in touch

If you feel that you’re not using the full suite of BrightPay or BrightPay Connect’s features to its fullest potential, you can book a free 15-minute online BrightPay and/or BrightPay Connect demo.

Posted byHolly McHughinCompany News

Aug 2021


What happens if you don't submit Revenue’s Employer Eligibility Review Form?

The Irish government has extended the Employment Wage Subsidy Scheme (EWSS) until 31st December 2021. The scheme gives employers impacted by COVID-19, a subsidy per employee to help keep them in employment. On 9 July, Revenue published guidelines to highlight the changes to the EWSS applicable for the period from 1 July 2021. The main change made to the scheme was in relation to eligibility.

To assist employers in ensuring continued eligibility for the scheme, from 30th June 2021, all employers are required to complete and submit an online monthly EWSS Eligibility Review Form (ERF) through ROS by the 15th of each month. Companies claiming EWSS must fill out a monthly eligibility form, showing their revenue for 2021 remains at least 30% below the reference period in 2019 and a declaration to confirm that the information submitted is correct and accurate to the best of their knowledge. Failure to complete and submit the EWSS Eligibility Review Form that confirms the required reduction and related declaration will result in suspension of payment of EWSS claims.

Revenue has stated: “Where Revenue determines that an employer, at any time over the term of the scheme, claimed and received payment by applying accounting practices that are clearly not appropriate, or by deliberately misrepresenting the true financial situation of the business, it will be excluded from the EWSS in its entirety. No further claims will be accepted, and all subsidy paid and PRSI credit issued will be immediately repayable together with interest and penalties. The business may also face possible criminal prosecution.”

The government has paid nearly €4 billion to date in EWSS payments on top of the €2.9 billion paid under the earlier TWSS. Revenue have launched an investigation on companies that are suspected of overclaiming pandemic wage subsidies.

According to Revenue’s code of practice for audits and non-audit interventions, officials can make unannounced site visits, conduct profile interviews with business owners, carry out assurance checks, and initiate investigations. Please ensure you are submitting correct information to avoid any penalties.

Upcoming webinar

Join BrightPay for a free webinar on 30th September where we will be joined by representatives from the Revenue Commissioners to discuss upcoming changes to the Employment Wage Subsidy Scheme in October and the Employer Eligibility Review Forms. There will also be a live Q&A session to answer any questions that you may have.

Limited Places Remaining – Click here to reserve your place.


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Posted byHolly McHughinCoronavirusCustomer Update

Aug 2021


7 reasons why you should process payroll in-house

When we weigh up the pros and cons of outsourcing versus in-house payroll, you can see there are many benefits that your business can gain by making the switch to bringing payroll in-house. Internal staff resources can be reassigned to payroll processing to help mitigate the monetary impact of the pandemic on your business's outgoings.

Processing payroll in-house can offer financial rewards and provide several added benefits including:

  • Reduced business overheads and potential cost savings
  • Increased control over payroll reporting
  • Internal flexibility over payroll scheduling and last-minute changes
  • Minimal reduction in workload
  • Streamlined HR and annual leave processes
  • Self-service online access for employees
  • Increased accurate reporting through API integration with accounting and bookkeeping software

Although there are some benefits to outsourcing your payroll, you can get the best of both scenarios when you choose the right payroll software.

Having the right provider for your business is crucial and can mean the difference between a laborious payroll process that you dread every pay period, and a quick and easy payroll that you hardly think about at all. But finding the right one isn’t necessarily as easy as it seems. There are so many payroll software providers today that sifting through them can be overwhelming. To make it easier for you, we have summarised the key reasons why you should use BrightPay.

Is BrightPay the right in-house payroll software for your business? If you’re thinking about bringing payroll in-house, now could be the right time to make that transition. Get in touch and book a free 15-minute online demo.


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Posted byHolly McHughinPayroll Software

Aug 2021


BrightPay Customer Update: August 2021

Welcome to BrightPay's August update. Our most important news this month include:

EWSS Employer Eligibility Review Form

Revenue confirmed it has extended the deadline for the completion and submission of the EWSS Eligibility Review Form in respect of June 2021 to 15 August 2021. The eligibility review form in respect of July 2021 is also due to be submitted on the same date. Watch our webinar on-demand where we cover everything you need to know.

BrightPay’s new payroll journal integration with accounting software 

We are delighted to announce BrightPay’s new API integration with AccountsIQ, Quickbooks Online, Sage Business Cloud Accounting and Xero. BrightPay users will be able to create wages journals from the finalised payslips and send the payroll data directly into their accounting software.

Statutory Sick Pay - Coming January 2022

Currently, there is no legal obligation for employers in Ireland to pay employees who are on sick leave, and it is up to the discretion of each employer. However, it will be mandatory for employers in Ireland to provide Statutory Sick Pay (SSP) for employees from January 2022.

Employee self-service app – A must-have tool for every business  

BrightPay Connect gives employees access to a user-friendly smartphone and tablet app that gives them access to their payslips, HR documents, annual leave calendar and much more. Self-service apps are becoming more popular as they benefit both the employer and employee.

Watch short video & Book Connect demo

Adopting a hybrid working model 

The COVID-19 crisis has completely shifted the way we work and live with companies having to quickly adopt new initiatives and technologies to ensure employee safety whilst maintaining productivity. Join Bright Contracts for a free online webinar on the 25 August where our team of experts will discuss how hybrid working has changed the way we work and live and what this change means for your business.

Register now Read blog


Posted byHolly McHughinCustomer Update

Jul 2021


Introducing BrightPay’s New Accounting API Features

We are delighted to announce BrightPay’s new API integration with AccountsIQ, Quickbooks Online, Sage Business Cloud Accounting and Xero. BrightPay's new payroll journal feature allows users to create wages journals from the finalised payslips for upload into specific accounting software. BrightPay will still continue to offer the option of a CSV journal.



Are APIs useful?

APIs are the little pieces of code that make it possible for software applications to talk with each other. With this direct integration, users will be able to directly send the payroll journal to the accounting package from within BrightPay. APIs make this background communication possible. So, it’s very useful for the end-user as it eliminates the need to export the CSV file from the payroll software and import it into the accounting system, saving time and reducing the risk of errors.


Interested in finding out more?

Stop copying the same figures from the payroll into your accounting software! Discover how you can free up time for you to spend on other tasks that really need your attention. Book a free 15-minute online demo now to find out more.


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Posted byHolly McHughinNew Features

Jul 2021


PAYE Modernisation – 2 years on

The new Irish PAYE system, PAYE Modernisation is now over two and a half years old. Where has the time gone? It feels like only a few short months ago that the deadline was fast approaching. It first launched on the 1st of January 2019 with the goal of delivering Real Time Reporting (RTR) in payroll and putting a bigger focus on payroll compliance for all businesses. The change was well overdue as the Irish PAYE system had no major alterations since 1960 when it was first introduced. So, with that in mind, let's look back on the impact PAYE Modernisation has had over the past two years.

The key changes

All of the ‘P Forms’ - P30s, P35s, P60s, P45s and P46s - were abolished. These forms were previously used when an employee left a job (P45) and given a yearly statement by the employer of each employee’s annual pay and deductions (P60). They were replaced by real time submissions to Revenue. In most cases, this means a file will be submitted either weekly or monthly to Revenue by the employer or payroll processor.

The retrieval of tax credits also changed, with the introduction of Revenue Payroll Notifications (RPNs). Employers must use the most up to date RPN when calculating employees’ pay and deductions each pay period which will update any changes to an employee’s tax credit or cut-off points. This process is made easier when completed through payroll software. Revenue’s annual report released in April 2021, stated that in 2020, there were 8 million Revenue Payroll Notifications (RPNs) requested and 6.1 million successful payroll submissions.

The benefits

PAYE Modernisation has improved the accuracy and transparency of the PAYE system. It has benefited employees, employers and Revenue. Submitting information in real-time reduces tax underpayments and overpayments for employees, reduces admin work for employers and ensures that Revenue systems are accurate and up to date at all times.

Did PAYE Modernisation affect employees?

Since the introduction of PAYE Modernisation, employees can log in to Revenue (MyAccount) and view what has been submitted in relation to them by their employer. Employees can allocate their credits and cut-offs between multiple employments themselves. At the end of each year, they can view their Employment Detail Summary (formerly P60) which is automatically available to employees in January each year.

Payroll software that caters for PAYE Modernisation

BrightPay is at the forefront when it comes to PAYE Modernisation compliant payroll software. BrightPay works directly with Revenue to ensure our payroll software is fully PAYE Modernisation compliant. BrightPay ensures that the correct payroll files are produced and seamlessly submitted to Revenue. The Revenue Commissioners are strongly recommending that businesses ensure that they are using software that caters for the requirements of PAYE Modernisation. Visit BrightPay’s FAQ section where the most common questions relating to PAYE Modernisation are answered.

Discover more 

Book a free 15-minute online demo of BrightPay and find out how the PAYE Modernisation process is made easier when completed through payroll software.

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Posted byHolly McHughinPAYE Modernisation

Jul 2021


BrightPay Customer Update: July 2021

Welcome to BrightPay's July update. Our most important news this month include:

Free Webinar: EWSS Changes & The Return to Work

The Employment Wage Subsidy Scheme (EWSS) has been extended until 30 December 2021. Join our upcoming webinar where we discuss the extension of the EWSS, including the new enhanced eligibility rules and what you need to know about returning to the workplace. The webinar takes place on 27 July at 10.30 am and is free to attend for all employers and payroll bureaus.

Revenue EWSS guidance is expected to be updated next week.

Bureau Branding in BrightPay Connect 

Bureaus have the ability to add their own firm branding to BrightPay Connect, including the company name, company logo and contact details. The branding will be visible to clients on their self-service dashboard which will help enhance your client relationships. 

Multiple Users in BrightPay Connect

Employers have the option to add as many users as they wish to their BrightPay Connect account at no additional cost. Invite managers or an external accountant as a standard user and set up user permissions for different access levels. For example, you can set up a department manager to manage employee leave, with no access to the payroll. 

Automatic Enrolment Delayed until 2023  

The introduction of automatic enrolment in Ireland will be delayed until at least 2023. When introduced, this will mean by law, that employers will have to enrol their employees in a workplace pension scheme.

Find out more What is auto enrolment?

Let’s Get Topical – The Vaccine Policy 

One year on, the impact of COVID-19 on the employment landscape is hugely significant and has brought about many changes, especially the provisions of an employment contract. This is why Bright Contracts has been a saving grace for many employers as it regularly updates all contract and handbook content.

To get an insight into what Bright Contracts can do, you can watch our video and you can also download a trial version of the software first to get a look at the content and layout. 

Watch video Trial version

BrightPay's Sustainability Journey 

Thesaurus Software, the company behind BrightPay, opened a new purpose-built office in May 2021. The new office is at the top end of the spectrum in terms of energy efficiency and is a huge stride towards our ambitious target of becoming net zero by 2023. What is Net Zero? Click here to find out. 


Posted byHolly McHughinCustomer Update

Jun 2021


EWSS changes under Ireland’s Economic Recovery Plan

On the 1st of June 2021, the Government announced that the Employment Wage Subsidy Scheme (EWSS) would be extended until the 30th of December 2021 to support businesses as they continue to reopen and recover from the COVID-19 pandemic. The rates below will continue for July, August and September 2021.

A decision on the subsidy rates that will apply for October 2021 onwards, is expected to be announced toward the end of August or early September.

The Government have set out an economic recovery plan for Ireland with measures to help businesses who have experienced significant negative economic disruption due to COVID-19 with a minimum of a 30% decline in turnover or in customer orders. The period for this been extended from 6 months to 12 months under the new recovery plan. If you are unsure whether you are within the guidelines or need more clarity, please see further Revenue guidance.

Although the EWSS is a subsidy payable to employers only and will not impact employee payslips, the scheme must still be administered through the payroll. Employers must operate PAYE on all payments, including regular deduction of income tax, USC and employee PRSI from your employees’ pay. With BrightPay payroll software you can simply tick that you wish to 'claim EWSS subsidy for this employee in this pay period' when processing the payroll.

Remember, you must continue to review your eligibility status on the last day of every month to ensure you continue to meet the eligibility criteria. If you no longer qualify, you should de-register for EWSS with effect from the following day and untick the EWSS tickbox in the payroll software.

Want to find out more about the Employment Wage Subsidy Scheme? Register for our next webinar on the 27th of July where our panel of payroll and HR experts will answer any questions that you may have.

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