Similar to their European counterparts, Irish consumers have increasingly moved online, both for their shopping and for their banking. Over the past year, consumers who had previously never used digital channels turned to online and mobile banking for the first time. The use of cash declined while contactless payments surged, with a record €1 billion payments made in May 2021. While the use of digital banking has been on the rise for a number of years now, the pandemic urgently accelerated a shift in digital behaviour. A survey conducted at the start of this year found that 69% of Irish consumers trust digital banking providers with 62% of these saying it was due to the simplicity of their services.
It should come as no surprise that this change in digital behaviour is also reflected in how businesses are managing their payments. As technology continues to advance and consumers become more experienced with digital banking, their behaviour is reflected in their decision making in the workplace. This has already been seen in the payroll sector.
In the UK, we’ve seen payroll processors adopt digital banking solutions in order to improve their payroll workflow, have more flexibility with making payments, and to send faster payments to their employees. Accountants and payroll bureaus have also begun offering it as a new service to customers.
An integrated system between the payroll software and the digital finance platform can offer a smoother, more efficient payroll workflow. Using an API (Application Programming Interface) users can initiate payments from within the payroll software enabling them to pay employees and subcontractors with a few clicks of a button. It saves time and is more efficient.
Those payroll processors experienced with using traditional bank payment methods will be used to the overly long process of submitting bank files every month or even every fortnight, to pay employees’ wages. You’re typically required to submit bank payment files at least three days in advance of when the payment is due which can be quite a manual process with numerous steps involved in it.
Digital banks offering access to the Single Euro Payment Area (SEPA) allows businesses to send payments across the EU member states (and 8 other countries) and can also offer the option of EUR and GBP accounts. Payments can be sent on the day they’re due (before 2.00pm) and if they’re sent any time after that or sent on a non-working day, they’ll arrive by the following working day.
BrightPay users now have access to Modulr, the payments platform behind banking app Revolut, to pay employees. Payroll processors looking to speed up their workflow with a more convenient payment method will have access to SEPA credit transfers. By signing up to Modulr, the payroll processor can initiate payment from within BrightPay once the payroll has been finalised. The payment then needs to be approved by two-factor authentication using their phone before being sent to employees.
Learn more about BrightPay's integration with Modulr.
SEPA is a much better alternative to bank payment files which is why there has been such an uptake of it across the EU. It allows for quicker payments and faster processing times. However, as part of their long-term strategy, the European Payments Council have developed SEPA Instant Payments. With this, users can send payments instantly 24/7. While this has not been rolled out by retail banks in Ireland yet, it’s likely we’ll see the rollout of this by more digital banks in the near future. Stay posted!