Are you wondering why you now owe Revenue money as a result of The Temporary Wage Subsidy Scheme (TWSS)?
For the first 6 weeks of the TWSS back in March 2020, during the transitional phase, Revenue refunded a flat rate of €410 per employee per pay period, regardless of the employees' earnings. In a lot of cases this €410 exceeded the subsidy that the employee was entitled to receive, and it was made very clear from the start that there would be a reconciliation to rectify this overpayment.
The scheme was designed to assist employers and employees impacted by COVID-19, and to encourage companies to keep their workers on the payroll. If you didn’t avail of the TWSS then you won’t have a TWSS reconciliation.
On Monday 22nd March 2021, Revenue advised that most employers can now access their TWSS reconciliation balances in Revenue’s Online Service (ROS). The reconciliation balance is based on the actual information provided to Revenue by the employer.
The TWSS reconciliation period opened on 22 March 2021 and employers have until the end of June to review and accept the reconciliation amounts. Revenue are strongly recommending that employers take the time to read & understand the guidance before accepting the reconciliation amounts.
Approximately 40% of the employers that availed of TWSS are balanced. Revenue have said they will not pursue companies that owe a balance of under €500 as they will be considered balanced.
BrightPay hosted a TWSS reconciliation webinar with guest speakers from Revenue on 24th March 2021. During the webinar, we discussed the reconciliation process and had a Questions & Answers session at the end. Watch the webinar on-demand now.
You can also click here to register for our next webinar, which takes place on 21st April 2021
Lockdown hasn't been easy for any of us - you could say it's been a bit of a 'coronacoaster'. COVID-19 has made us realise what’s important to us. Whether that be connecting more with family or re-connecting with old friends through the social platforms we are so grateful to have during this time. As we are currently in lockdown 3.0, let's look back on some of the key lessons learned as a payroll processor over the past year during this time of crisis.
Payroll is one of the core functions of running any business, and so it is something that needs to be completed on time and without errors. When working from home, your staff might not be able to access all the tools and documents that they would normally be able to access, especially if your systems are on-premises solutions and files and documents are physical hard copies.
Due to COVID-19 and having to work remotely from home, it is now a necessity to be able to access your payroll data from home. Your payroll software should easily facilitate remote working with additional user access. BrightPay can be installed on up to 10 PCs per licence key, and this means that payroll processing is possible by up to 10 users, or from 10 different locations. This is very handy for if you have a number of employees working from home, all needing access to the payroll software.
We have also introduced new multi-user features that work in conjunction with BrightPay Connect, our optional cloud add-on, to improve the working from home experience. These new features include ‘version checking’ when opening an employer, and an ‘other users check’ when opening an employer. This new "working from home" integration gives you all the benefits of the cloud while utilising the power and responsiveness of your local device.
The past year has been very frustrating for payroll processors. Not only had you the added workload of processing subsidy claims, but you also had to learn about the various schemes and ensure you kept up to date with the latest guidelines. That’s why it’s so important to use reliable payroll software from a reliable company.
We kept BrightPay up to date to cater for the relevant scheme changes, and we tried to automate as much as possible in the payroll software to make your life easier.
In a recent survey, we achieved a 98.7% rating for our overall handling of COVID-19 including customer support, payroll upgrades, COVID-19 webinars and online support. We also won a COVID-19 Hero Award, and this is because of our response to COVID-19 and how we have helped our customers throughout the past few months.
As most businesses are now working remotely for the foreseeable future, it leaves many businesses exposed to data loss. This is why cloud backups are so important.
If you only keep your payroll data on your desktop, you are at risk of losing the information. Have you thought about what would happen if your computer broke down or was hacked? How would you get your payroll data back quickly? Would employees still get paid if the information was lost?
BrightPay Connect is our optional add-on that works alongside the payroll software. BrightPay Connect provides a secure and user-friendly way to automatically backup and restore your payroll data on your PC to and from the cloud. It’s simply an added layer of data protection to keep your payroll data safe so you never lose your payroll data again.
Whether you’re an employer processing payroll in-house for your business, or an accountant or bureau processing payroll for a number of clients, automation is key. How much time do you spend managing annual leave, answering employee leave balance enquiries, retrieving lost payslips, and communicating with employees in general? Now is the time to eliminate those admin-heavy tasks!
Self-service online portals are changing the way businesses interact and communicate with their employees, whilst providing the cloud functionality to get things done smarter and faster. BrightPay Connect includes the ability to manage employee leave, communicate with employees, automate payslip distribution, run payroll reports and much more.
Book a demo of BrightPay Connect today to discover more features that can help you streamline your payroll and HR processes.
What springs to mind when you hear the word ‘cloud’ will vary from person to person. Some will think of the weather as they look, grumbling, out their front window. But others will be thinking about all that extra storage on their iPhone. The meaning of the word has changed in recent times and most of us will now think the latter. But what about those who haven’t a notion what you’re on about? What is the cloud?
The cloud is a general term for any computing service that involves hosting over the internet to deliver computing services in lieu of a hard drive. Services such as storage, payroll and HR information. The other key feature is that you can access these services or information anytime, anywhere from any device that is connected to the internet. In fact, you’re already using cloud services if you use social media, Google Drive and Dropbox to name but a few. And now the cloud has become a must-have for any business who wishes to keep up with the times.
I can hear some of you now: “It sounds great, but my employees would never use something like that”. Well, that’s where you’re wrong. A recent survey found that 48% of people believe technological advances will change the face of the workplace and a massive 87% of those said they would be happy to adapt to technological changes if the right tools were given to them. Wow! So how do I know which cloud platform to choose for my business?
I’m glad you asked! Our experts got together for a brainstorming session and found that there are four key things to look out for when choosing the right cloud platform for your business - cost, compliance, simplicity and connection.
So, there you have it… off you go now! Good luck scouring through the internet trying to find the perfect cloud platform. But…., well, ....it is Christmas after all and I’m feeling generous. Ah, what the heck, I’ll just let you in on a secret which is the best cloud payroll platform for businesses out there: our very own BrightPay Connect.
BrightPay Connect is an add-on to BrightPay’s award-winning payroll software and ticks literally every single box I just mentioned over the course of this post. I’ve done enough talking so instead let me show you. Book a demo today to find out why BrightPay Connect is the perfect fit for your business.
Merry Christmas everyone! Don’t say I didn’t get you anything!
BrightPay has traditionally only allowed new employees to be added from a CSV file. Now, you can both add new employees and update existing employees from a CSV file.
We're continually at work on the next version of BrightPay, developing new features and making any required fixes and improvements. See our release notes to keep track of what has been changed to date at any time.
When trying to find the right payroll software provider, it can be overwhelming. There are so many choices available today that you may have trouble simply distinguishing one provider from another. What’s more, the payroll industry jargon used can baffle and confuse. It’s really no wonder that many people find this a tedious and frustrating process.
The good news is that BrightPay is here to make this the easiest decision you’ve ever made. Our payroll software has won multiple awards, is used by over 300,000 businesses across Ireland and the UK, and has received and maintained an industry-leading 99% customer satisfaction rating. And if all of this wasn’t enough to sway you, then our cloud portal add-on, BrightPay Connect and its document upload feature certainly will.
BrightPay Connect combines automated payroll functionality with innovative human resources features, for a holistic approach to modernisation. It harnesses the latest advances in cloud technology to offer practical solutions to the most common challenges faced by businesses everyday. Its document upload feature is the perfect solution to many of those challenges, and it’s why BrightPay Connect is the best choice for your business.
BrightPay Connect’s document upload feature is one of the best ways to modernise a number of different elements of your business, including payroll, all at once. It was specifically designed to simplify the day-to-day running of a business in a way that benefits both employers and employees. Here are just some examples of how our cloud portal does just that.
Increased GDPR Compliance
Data protection has been a top priority for businesses of all industries since the GDPR came into effect in May 2018. The regulation sets out a list of measures that businesses must take in order to protect the personal data of their employees and customers. For many businesses, complying with these requirements has relied upon making significant changes to how they manage their human resources.
The document upload facility in BrightPay Connect can increase your GDPR compliance dramatically by allowing you to store all employee personnel files in the cloud. This means that they can’t get lost or damaged, and that they’re stored securely, out of sight of anyone else who shouldn’t have access to them.
Improved Internal Communication
Internal communication is vital for any thriving business, especially as remote working is becoming increasingly common. Sharing documents with employees is essential to a streamlined workflow and efficient processes. However, it can be a lot more challenging than expected, particularly as staff numbers grow and more and more people are working remotely. BrightPay Connect’s document upload feature is the perfect answer to this problem.
Employers and managers can upload any document to Connect. Employees can then access these documents from their employee self-service dashboard, or their employee smartphone and tablet app. What makes the feature even more useful is the fact that whoever is uploading the document can choose to make it accessible to an individual employee, a team or department, or the entire organisation.
Finally, the document upload feature in BrightPay Connect offers employers an added layer of protection when it comes to ensuring that employees adhere to company policies. This is because, as well as choosing who does and doesn’t have access to the uploaded documents, employers can also view a time-stamped log of who has read the document and when.
This means that, for example, if an employee was in breach of a company policy and claimed that they had never seen nor read the policy in question, the employer can simply check the time-stamped log on BrightPay Connect to find the date and time that they accessed the policy.
Need a little more information before deciding if BrightPay Connect is right for you? Book your free demo today and let one of our Connect experts help you make the right choice for your business. They’ll show you all of its features, functionalities and explain the real-life, tangible benefits that they bring.
The Temporary Wage Subsidy Scheme – also known as TWSS, was in operation since 26th March, and it ended on 31st August. The subsidy was processed through the payroll as a non-taxable addition, and instead, the subsidy will be taxable and USC-able via an end of year review by Revenue.
Employees will be taxed via a reduction in tax credits and cut off points from 2022. Revenue have confirmed that the liability will be collected over 4 years to avoid hardship. Employees will have the opportunity to pay it in full before then if they wish.
There are two stages to the TWSS Reconciliation process. For stage one, employers are required to report the actual subsidy that they paid to employees on each pay date.
BrightPay makes it easy to create these TWSS CSV Reconciliation files within the 'Employees' section of the payroll software. The CSV file can then be uploaded in the Employer Services section on ROS, as per Revenue's requirements. This file must be uploaded to ROS by 31st October. If you do not provide this data about payments to your employees, Revenue will recoup the total temporary wage subsidy paid and related interest charges.
Stage two of the reconciliation process is due to commence later this month, and during this stage, the total subsidy payable amounts will be compared against the subsidy amounts paid to the employer. Revenue will then determine the amount of TWSS, if any, owing back to Revenue from employers.
A Statement of Account will be sent to your ROS inbox. You will either be paid any additional amount due to you by Revenue or be required to repay any amount that you owe to Revenue.
In some cases, an employer may decide, or Revenue may instruct the employer, to repay to Revenue some or all the subsidy refund payment received from Revenue. Employers can repay excess subsidy values to Revenue via a new facility within ROS, this can be done under Payments & Refunds by selecting ’Submit a Payment’ and then TWSS (Employer). Customers should no longer use the Revenue bank account details previously provided for repayments of TWSS.
Only subsidy amounts should be repaid to Revenue through this method - Do not include any repayments in respect of income tax and USC through this RevPay facility. This should be done separately under PAYE EMP to ensure that the payment is correctly reflected on the employers PAYE EMP balance.
To ensure that the TWSS was operated correctly, Revenue are conducting a programme of compliance checks on all employers who availed of the scheme at any stage. Letters are being issued to employers and tax agents. Revenue were previously sending these to certain employers/agents via MyEnquiries. Since the start of October, Revenue have started sending them direct to the main ROS inbox, along with all other correspondence, so there’s a greater chance that they could be missed.
The letter will set out the steps that employers need to take to verify their compliance with the regulations of the TWSS.
Employers will need to confirm:
At this point employers are not expected to provide detailed documentation to prove that they have met the employer eligibility criteria but based on the summary provided, Revenue may look for more detailed information in some cases.
If you receive such a letter, please note that there is a 5-day time limit to respond to the Revenue’s request. It is essential that employers respond promptly as failure to do so will lead to immediate escalation. Therefore, it is important that employers keep an eye on both the ROS inbox and MyEnquiries or the letter.
This Revenue compliance check is not part of an audit or intervention. Instead, it is a request for information to provide assurance that the scheme was operated as intended by employers.
In addition, the compliance check programme will address any issues identified in respect of the operation of PAYE Modernisation by employers over 2019 and 2020. It will also provide an opportunity for employers to address any other outstanding tax issues that they may have.
For the latest payroll updates don’t miss our next free webinar, where we are joined by Revenue.
10.30am | 19th November
If you are unable to attend the webinar at the specified time, simply register and we will send you the recording afterwards.
As we approach the final few months of 2020, many employers are wondering if their current payroll software is the right fit for their business. Having the right provider for your business is crucial and can mean the difference between a laborious payroll process that you dread every pay period, and a quick and easy payroll that you hardly think about at all.
The key to making the right choice for your business is finding out what options are available, and then exploring whether or not they can make your life easier.
But finding the right one isn’t necessarily as easy as it seems. There are so many payroll software providers today that sifting through them can be overwhelming. To make it easier for you, we have summarised the key reasons why you should switch to BrightPay today.
Book a demo today to discover more about BrightPay or read on to find out more.
But don’t just take our word for it. Have a read of our customer testimonials to see why 99% of customers would recommend BrightPay. Book a free online demo of BrightPay, and a member of our team can talk you through what your business’s payroll needs are, why your current provider isn’t meeting those needs, and explore whether or not BrightPay is the right choice for you and your business.
2020 has been a transformative year for most businesses. Many employers have had to take a long hard look at how they manage their employees and make significant changes in the wake of COVID-19 in order to adapt to what is quickly becoming the new normal. For a large proportion of these businesses, allowing employees to work remotely is playing a central role in that change. And this throws up some challenges.
Remote working isn’t a new phenomenon. Cloud innovations have made it possible for people to work from home for many years. However, most businesses have been reluctant to embrace this practice up until now. This is because, when employees are spread out, even the most basic tasks such as distributing payslips, applying for annual leave and internal communication can be more difficult.
Today, however, employers are finding themselves in a position where they must allow employees to work remotely and find clever solutions to these challenges. And BrightPay Connect is one such solution that makes remote working easier for everyone.
You might not think that remote working has any impact on processing payroll, especially if you’re a small business with just one payroll administrator. But there are a number of ways that remote working can indirectly impact payroll. It also has numerous knock-on effects on human resources management which need to be addressed in order for a business to thrive.
Here are some examples of the payroll and HR challenges presented by remote working:
BrightPay Connect is a cloud portal add-on to our payroll software. While the payroll software gives you everything you need to process your payroll, BrightPay Connect offers a range of additional features that streamline your human resource management.
The features of BrightPay Connect include:
If your business is embracing remote working and trying to find ways to facilitate this new practice, then book your free BrightPay Connect demo today and let our team of experts show you just how much easier remote working can be.
Right now employers across the country are preparing to bring their employees back to work. This requires some adjustments as we all do our best to adapt to “the new normal”. For businesses where staff can work from home, this means facilitating remote working. And for businesses where staff must come into the workplace, it means finding ways to make the workplace as safe as possible to protect employees.
The good news is that, regardless of which of these two categories your business falls into, BrightPay Connect can help make this transitional phase easier for both employers and employees. In particular, our document upload facility is of huge value when it comes to making the necessary preparations and keeping your employees updated on what changes they can expect when they come back to work.
Using BrightPay Connect, employers can upload any kind of document to distribute to employees through a secure online portal. These documents can include everything from company policies, handbooks and news items to more sensitive information such as employee files.
When uploading each document to the portal, HR managers can choose which employees can view it. They may choose to make it available to all employees, in the case of a Healthy and Safety policy for example, or they may choose to make it only available to one individual employee or a team/department.
Once the document has been uploaded, employees will receive a notification letting them know. They can view and download it via their employee dashboard on a laptop or PC, or via their BrightPay Connect employee app on a mobile or tablet device. The HR manager or employer will be able to see who has read the document on a time-stamped log.
While this facility offers significant benefits to employers at any time of the year regardless of the circumstances, it is even more beneficial now during the COVID-19 pandemic. This is because under the new Return To Work Safely Protocol (a document released by the Government which outlines what businesses must do to prepare for returning to work), employers are obliged to create and share a significant amount of documentation with employees.
This documentation includes a COVID-19 Response Plan, detailing all points of relevance relating to COVID-19 in your workplace, and Pre-Return To Work Forms, which must be completed by employees at least 3 days before their return to the workplace.
The protocol also specifies that information and guidance should be provided by employers to workers, which should include:
By making all of these documents available on BrightPay Connect, employees can access everything they need in one secure online hub and download anything they need straight to their smartphone. Employers can also send out reminders to employees who haven’t accessed a particular document, to make sure they do so before they come back to work.
In addition to the usefulness of BrightPay Connect’s document upload facility in making preparations for returning to work, it has several benefits in more general terms.
1. It’s More Sustainable
It goes without saying that uploading documents to an online portal is significantly more sustainable than printing them all off and sending them out to each employee. This is a great way to add to your businesses efforts to “go green” where possible.
2. It’s Faster
It’s also much faster to upload your company documents in this way than to send them out via post. Plus, being able to track when your employees have opened, read or downloaded them means that you can ensure everyone is ready before returning to work.
3. It’s Trackable
The fact that employers can check who has read the uploaded documents is crucial to ensuring that your staff comply with new government guidelines on workplace safety during COVID-19. For example, if an employee was to ignore health and safety measures and claim that they didn’t know such measures existed, you could simply check whether or not they had read the document on your employer dashboard. This adds a level of protection for employers if any potential disputes arise.
4. It’s Customizable
Human resource managers will love the fact that they can choose who can and cannot view documents. That’s because not only does BrightPay Connect allow them to store and share all company-wide information online, but it also provides them with a secure portal where they can store all employee-related files, without worrying about employees seeing them.
5. It’s Secure
Finally, BrightPay Connect provides much needed security at a time when data protection has never been more vital. Infinitely safer than storing paper-based files and sensitive information, Connect’s cloud backup means that you don’t need to worry about losing data or having it fall into the wrong hands.
Join BrightPay on Thursday 13th of August at 10.30am for a free COVID-19 & Payroll webinar. In this webinar, we explore some key changes to the Temporary Wage Subsidy Scheme, the payroll implications or rehiring employees and employee’s annual leave entitlements during COVID-19.
Register today for your free place, and if you can’t make it on the day, don’t worry. You’ll be able to watch the webinar on demand at any time that suits you.
Roderic O’Gorman, Minister for Children has announced that three additional weeks of parents leave has been proposed for Cabinet approval for parents of children born during the Covid-19 pandemic. This means parents leave will increase from two weeks to five weeks for new parents with children born after 1st November 2019. The rate of pay for this additional parents leave will be €245 per week. But this additional parents’ leave will not be available until it comes into effect in November 2020.
Every parent is currently entitled to two weeks’ parents leave in the first year when their child is born or adopted on or after 1st November 2019. Parental leave is different where a parent is entitled to take unpaid leave from work up to a current maximum of twenty two weeks to look after their children. This is changing to twenty six weeks on 1st September 2020.
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