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Nov 2021

11

BrightPay Payroll: Evolving to exceed customers expectations

In this year’s annual customer survey, BrightPay Payroll Software received a 99% customer satisfaction rate. The score, along with our customers’ comments, reflected and highlighted the software’s easy-to-use interface and the variety of functions it provides. The customer survey is a great way for us to understand what our customers love about the software, and more importantly, what they’d like to see improve. The suggestions and feedback are used to help us plan our product development timeline and to ensure we’re continually evolving to not only meet our customer’s expectations, but to exceed them. Our focus on improvements and creating a better customer experience has seen two new features recently added to BrightPay payroll software; payroll journal integrations and a payments integration.

 

Send payroll journals directly from BrightPay to your accounting software:

The payroll journal feature allows users to create wage journals from finalised pay periods so that they can be added directly into various accounting packages. Four new payroll journal integrations have been added to BrightPay payroll software, allowing you to send your payroll journals directly from BrightPay to AccountsIQ, Quickbooks Online, Sage Business Cloud Accounting, and Xero. Thanks to the integrations, you’ll no longer need to export CSV files from the payroll software and import them to the accounting software. Instead, BrightPay's APIs facilitate direct access to your accounting software, saving you time, reducing mistakes, and improving your payroll workflow.

How does it work?

Your payroll journal file is customised to the accounting package you use. It includes compatible files and a built-in nominal ledger mapping system. With the nominal ledger mapping, you can decide where payroll items get posted to in your accounting software. Once you’ve decided which nominal accounts they will be added to, you can save the settings. For future use, you simply select the date range you want the payroll journal to include and click send.

Credit Transfer Integration:

To make paying employees quick and easy, BrightPay have introduced a new payments integration with Modulr, the payments platform. Modulr is a fintech company who are the payments platform behind the digital banking app, Revolut. With the Modulr API you have access to the Single Euro Payment Area (SEPA), the European-wide payments scheme. From BrightPay, you can initiate credit transfer payments to employees, saving you time and simplifying the payroll payments workflow.

How does it work?

Once the payroll has been finalised, Modulr customers can pay employees by selecting ‘Pay by Modulr’ in BrightPay’s payroll software. You’ll be asked to login to your Modulr account and to approve the payment using two-factor authentication on your mobile phone. The payments will then land in your employees account by one working day. If you don’t have an account with Modulr, you must first register as a new customer. To learn more about this feature, click here.

Please note that to avail of this new feature, customers will be subject to additional charges.

Discover more:

To discover more about BrightPay and how it can improve your payroll services and save you time, schedule a 15-minute demo with a member of our team today. Or to try BrightPay for yourself, why not begin your 60-day free trial today. The free trial is fully featured with all functionality.

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Posted byÁine CourtneyinPayroll Software