BrightPay's COVID-19 Resources Hub

How to use BrightPay if you need to work from home

While BrightPay remains a desktop solution, the software can be installed at ten different locations on ten different PCs or laptops. BrightPay payroll files can be accessed remotely through cloud environments like a shared server, Google Drive or Dropbox. This flexibility will allow users to continue to operate their payroll as normal. In addition, you can log into your BrightPay Connect account to view your payroll information at any time. Read our step-by-step guide that explains how to use BrightPay when working remotely.

Read Step-By-Step Guide



Employment Wage Subsidy Scheme

The Employment Wage Subsidy Scheme (EWSS) replaced the Temporary Wage Subsidy Scheme (TWSS) from 1st September 2020 and is expected to continue until 31st March 2021. Where the scheme is being operated, an indicator will be included on the payroll submission (PSR) to indicate that an employee is an eligible employee for EWSS. On receipt of your payroll submission, Revenue will then determine the applicable subsidy amount payable. 

Operating EWSS in BrightPay Revenue Guidance


Returning To Work After COVID-19

The Government’s 'Return to Work Safely Protocol' sets out a number of measures employers must consider as they reopen their businesses and bring staff back to work safely, such as designating a Lead Worker Representative, providing COVID-19 induction training for employees and developing a COVID-19 Response Plan. BrightPay's sister product, Bright Contracts, has been updated to include a template COVID-19 Response Plan. This document is the perfect starting point for any small employer getting to grips with COVID-19 and preventative workplace measures.

Returning Staff to Work COVID-19 Response Plan

Free Resources:

We have created some sample letters that employers can use:


BrightPay Customer Support - Business as Usual

All of our staff can perform their roles from home, and all staff are issued with laptops and access to our phone and email systems. Our customer support is still very much open for business and we will continue to support our customers through the COVID-19 pandemic. Apologies if you hear any domestic background noise while talking to a support operative. This may be unavoidable and we ask that you bear with us for the duration. If you have any further questions or concerns, please contact our customer support team here

Contact BrightPay Support

Free Webinar: Wage Subsidy Scheme | Guest: Revenue

The Employment Wage Subsidy Scheme (EWSS) gives employers impacted by COVID-19 a subsidy payable per employee to help keep them in employment. We have teamed up with Revenue to bring you a free webinar where we discuss everything you need to know about TWSS reconciliation and the Employment Wage Subsidy Scheme. Places are limited - book your place now to avoid disappointment.

Free Webinar: 9th December Free Webinar: 10th December

TWSS Reconciliation & Compliance Checks

To ensure that the TWSS was operated correctly, Revenue are conducting compliance checks on all employers who availed of the scheme at any stage. Letters are being issued to employers and tax agents setting out the steps that need to be taken to verify their compliance with the scheme.

The Temporary Wage Subsidy Scheme comes to an end

The Temporary COVID-19 Wage Subsidy Scheme (TWSS) ended on 31st August 2020. Therefore, J9 submissions with a pay date after 31st August will be rejected by Revenue. Revenue have now commenced the TWSS Reconciliation process.

7 Steps To Returning To Work After COVID-19

The Return to Work Safely Protocol sets out a number of steps for employers and workers to reduce the risk of exposure to COVID-19 in the workplace. Here we have broken it down and pulled out the key points that employers need to be aware of moving forward.