BrightPay's COVID-19 Resources Hub

How to use BrightPay if you need to work from home

While BrightPay remains a desktop solution, the software can be installed at ten different locations on ten different PCs or laptops. BrightPay payroll files can be accessed remotely through cloud environments like a shared server, Google Drive or Dropbox. This flexibility will allow users to continue to operate their payroll as normal. In addition, you can log into your BrightPay Connect account to view your payroll information at any time. Read our step-by-step guide that explains how to use BrightPay when working remotely.

Read Step-By-Step Guide New Remote Working Functionality



Employment Wage Subsidy Scheme

The Employment Wage Subsidy Scheme (EWSS) replaced the Temporary Wage Subsidy Scheme (TWSS) from 1st September 2020 and is expected to continue until 30th June 2021. Where the scheme is being operated, an indicator will be included on the payroll submission (PSR) to indicate that an employee is an eligible employee for EWSS. On receipt of your payroll submission, Revenue will then determine the applicable subsidy amount payable.

Operating EWSS in BrightPay Revenue Guidance


TWSS Reconciliation - Important Update

All employers who availed of the TWSS should have received a Statement of Account in their ROS inbox on Monday 22nd March 2021. Employers will have until the 30th of June 2021 to review the detailed information and accept the reconciliation amounts. Once you have accepted the reconciliation calculation, you will either be paid any additional amount due to you by Revenue or be required to repay any amount that you owe to Revenue.

Find out more


Returning To Work After COVID-19

The Government’s 'Work Safely Protocol' sets out a number of measures employers must consider as they reopen their businesses and bring staff back to work safely, such as designating a Lead Worker Representative, providing COVID-19 induction training for employees and developing a COVID-19 Response Plan. BrightPay's sister product, Bright Contracts, has been updated to include a template COVID-19 Response Plan. This document is the perfect starting point for any small employer getting to grips with COVID-19 and preventative workplace measures.

Returning Staff to Work COVID-19 Response Plan

Free Resources:

We have created some sample letters that employers can use:


BrightPay Customer Support - Business as Usual

All of our staff can perform their roles from home, and all staff are issued with laptops and access to our phone and email systems. Our customer support is still very much open for business and we will continue to support our customers through the COVID-19 pandemic. Apologies if you hear any domestic background noise while talking to a support operative. This may be unavoidable and we ask that you bear with us for the duration. If you have any further questions or concerns, please contact our customer support team here

Contact BrightPay Support

Free Webinar: A Recap of Recent EWSS Updates

During this webinar, we recap recent changes to the Employment Wage Subsidy Scheme (EWSS) and what these changes mean for your business. Plus, we share some of the key lessons learned from processing payroll in a pandemic, and how COVID-19 has impacted payroll forever.

Register here

How does the TWSS Reconciliation affect me?

On Monday 22nd March 2021, Revenue advised that most employers can now access their TWSS reconciliation balances in Revenue’s Online Service (ROS). Employers have until the end of June to review and accept the reconciliation amounts. 

EWSS Q&A - Common Support Queries

Due to the changes and updates to the COVID-19 Government schemes, our support team put together the top four common questions – asked by you and answered by us! More information can be found in the COVID-19 guidance section on our website.

7 Steps To Returning To Work After COVID-19

The Work Safely Protocol sets out a number of steps for employers and workers to reduce the risk of exposure to COVID-19 in the workplace. Here we have broken it down and pulled out the key points that employers need to be aware of moving forward.