Our support lines are extremely busy as a result of the subsidy scheme being administered through payroll. Our Covid-19 help documentation will generally answer your query.

Please also note that all of our staff are working from home and may be answering your call in a sometimes chaotic environment. We appreciate your patience.

Restoring a Payroll Data File

Should you need to restore your payroll data at any time from a backup that has previously been taken, simply click ‘File > Snapshots...' 



1) Click on ‘Restore Snapshot’ to display a list of available backups that the software can detect and the date and time these were taken. To the right of each backup you will also find additional information regarding the backup, including any notes that were entered at the time of backing up the payroll data.




2) To restore a backup, select the appropriate snapshot from the list and click ‘Restore Selected Snapshot’.

3) If happy to continue with the restore, click ‘Yes’ to complete the process.



Need help? Support is available at 01 8352074 or support@brightpay.ie.

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