Our support lines are extremely busy as a result of the subsidy scheme being administered through payroll. Our Covid-19 help documentation will generally answer your query.

Please also note that all of our staff are working from home and may be answering your call in a sometimes chaotic environment. We appreciate your patience.

The operational phase of the wage subsidy scheme, details of which were announced on 15th April, is effective from 4th May. The software has been upgraded to support this.

Importing a P2C file

Once you have exported and saved a P2C file from your ROS utility, this can be imported into BrightPay in order to update each employee record with their latest PAYE and USC credits and cut-off point details for the current tax year.

To access this utility, click File > Import/ Export Data > Import/ Update from Revenue P2C File: 

Alternatively select Payroll > More > Import Pay Records from CSV File > Import/ Update from Revenue P2C File:

1) At the prompt, browse to the location where the P2C file has been saved to. 

2) Select the P2C file and click Open.

3) The information contained within the P2C file will be displayed on screen. Two types of employee will be detected: 

a) Employees in the P2C File who are already set up within BrightPay

The word ‘Update’ displayed next to an employee name indicates that the employee is already set up within your payroll and there are changes to their current tax credit certificate information. By default, all employees will be ticked for import of their PAYE & USC details. For any employee whose details you do not wish to import via the P2C file, simply untick the box next to their name.

The phrase 'No Changes' next to an employee's name indicates that the employee is already set up within your payroll but there are no changes to the tax credit certificate information already entered within the software.

b) Employees in the P2C File but not set up within BrightPay

If there are employees in the P2C file who are not in BrightPay, these will be indicated by the word ‘Add’ displayed next to their name. Should you wish to add these employees to your payroll using the P2C file, simply leave the box ticked next to their name. For any employee whose details you do not wish to import via the P2C file, simply untick this box.

In addition, an option is available at the top right of the screen to select the pay frequency you wish to add these employees to. 

Please note: due to basic employee information contained within a P2C, it is recommended that any employee record set up in this manner is then reviewed following the P2C import. This will allow the user to enter additional employee information not contained in the P2C file e.g. marital status, contact information, payment method etc.



4) When ready to perform the import, click "Import" at the bottom of the screen. A success message will appear to confirm how many employees were updated/ added using the information in the P2C file.

Need help? Support is available at 01 8352074 or support@brightpay.ie.

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