Our support lines are extremely busy as a result of the subsidy scheme being administered through payroll. Our Covid-19 help documentation will generally answer your query.

Please also note that all of our staff are working from home and may be answering your call in a sometimes chaotic environment. We appreciate your patience.


To access this utility go to Employees > New Employee. Complete the Personal Details for the new employee as follows:


Select the employee’s title from the drop down menu.

First name

Enter the employee’s first name - this is a compulsory field.

Middle name(s)

Enter middle name(s) if known.


Enter the employee’s surname - this is a compulsory field.

Date of birth

Enter the employee’s date of birth. A date of birth is required if the employee is over 66, under 16 or their PPS number is unknown.


Select the employee’s gender. 


Enter the employee’s address, if known. Please note that the employee’s address is required if the employee’s PPS number is unknown.

Email Address(es)

Click Add Email Address to add a contact email address for the employee. Select whether it is a work address or a personal address from the drop down menu and enter the employee’s email address. To add additional email addresses, click Add Email Address again and repeat the process. If more than one email address is added, specify which is to be the primary address. The primary email address will be used for the emailing of payslips etc.

Phone Number(s)

Click Add Phone Number to add a contact telephone number for the employee. Select whether it is an office, work mobile, home or personal mobile number from the drop down menu and then enter the telephone number. To add additional phone numbers, click Add Phone Number again and repeat the process. If more than one phone number is added, specify which is to be the primary contact number.




The employee’s personal details are now complete. Select the ‘Employment’ heading to continue to set up the employee’s record.



Need help? Support is available at 01 8352074 or support@brightpay.ie.

Introduction to BrightPayInstalling BrightPayImporting from the Previous Tax YearMoving from Thesaurus Payroll Manager to BrightPayMoving to BrightPay from another payroll softwareBureau Enhancements - Additional FunctionalityGeneralEmployerEmployeeImporting P2C Files from ROSList of EmployeesPayroll DeductionsPayrollMid-year StartersLeaversPensionsIllness BenefitBenefit in KindParenting LeaveHolidaysEmployee CalendarMaking Corrections to PayrollP30 ReturnsAnalysisPayroll JournalsBacking Up & Restoring Data FilesBrightPay Licence Terms and ConditionsYear End 2018Glossary of Terms - Foreign Language Help SheetsCSOBrightPay ConnectGDPREmployment Law