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Mar 2021

10

COVID-19 & Working from Home - 1 Year On

It’s been exactly one year since BrightPay sent all employees to work from home for 2 weeks as a mysterious flu-like disease called COVID-19 began spreading across Ireland and the UK. Those 2 weeks have turned in 52 weeks... and counting.

On March 10th 2020, employees were given access to all the tools and resources needed to work from home well in advance of the lockdown panic that came towards the end of March 2020. BrightPay worked with employees to try and strike a balance between ensuring employees could be productive and focused when not in the office, whilst also juggling often hectic home lives as we all adjusted to lockdown. Keeping in-touch and keeping moral up was a key priority.

The company was in a fortunate position to be able to continue employing all members of staff during such a scary and uncertain time. BrightPay’s COVID-19 response plan involved additional staffing and increased hours to assist customers. With payroll being an essential service and part of every business, the show had to go on!

BrightPay has been at the forefront for employers and accountants when it comes to The Coronavirus Job Retention Scheme (CJRS) and were the first payroll software provider to release software upgrades to cater for the schemes as changes were announced. BrightPay’s overall response to COVID-19 was rated 98.6% in a recent customer survey, and this included payroll upgrades, webinars, online guidance and customer support.

BrightPay won the COVID-19 Hero Award (supplier) at the Accounting Excellence Awards that took place recently. There were a number of criteria that were considered by the panel for this award. Judging took into account the speed, time and relevance of businesses’ COVID-19 response and how many customers accessed it.

Despite all the COVID-19 scheme changes, upgrades and webinars, the developers have been kept busy constantly improving the software and introducing new features. BrightPay’s optional add-on product, BrightPay Connect now supports two-factor authentication sign in. This means you can add an extra layer of security to the employer login on your BrightPay Connect account in case your password is stolen.

As remote and flexible working are now the new normal, BrightPay in tandem with BrightPay Connect now allows for a completely seamless "working from home" experience where there are multiple individuals who work on or require access to the same employer files. BrightPay Connect can help you prevent conflicting copies of the payroll, including an ‘other user check’ and a ‘version check’ when opening the payroll.

Let’s hope we all return to a somewhat normal life within the next year, and that I won’t be writing ‘working from home 104 weeks later’ this time next year. BrightPay wishes you the very best as we enter Year 2 of living with COVID-19.

If you are looking to change payroll software provider or looking to bring your payroll in-house, please don’t hesitate to get in touch. Book a free 15-minute online demo to see how BrightPay can change your world of payroll.

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Posted byHolly McHughinEvents