Our support lines our extremely busy as a result of the subsidy scheme being administered through payroll. Our Covid-19 help documentation will generally answer your query.

Pease also note that all of our staff are working from home and may be answering your call in a sometimes chaotic environment. We appreciate your patience.

Backing Up Your Payroll Data

In order to protect your payroll data, it is always recommended to take a backup of your payroll to a safe location, for example to an external device, server or cloud environment. This ensures that your payroll data is saved elsewhere and can be re-instated in the event that you suffer a PC breakdown or crash.

To backup your payroll data in BrightPay, simply click ‘File > Snapshots…’:




1) Within ‘Create Snapshot’, click 'Browse' to select the location where you would like your backup file to be saved.  

2) If you would like to enter an associated note that could later assist in identifying a particular backup file, simply type your note in the box provided.

3) When ready, click ‘Create Snapshot’ to complete the backup process. 

 

 

 

Please note that a backup can be performed at any time, for example after updating a payroll period or just before exiting the payroll.

Need help? Support is available at 01 8352074 or support@brightpay.ie.

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