Aug 2022


5 ways client dashboards benefit hybrid-working models

Did you know that four out of five people no longer want to work in the office five days a week? Hybrid working models have gained huge popularity over the past two years, with many companies now looking for more long-term hybrid working solutions.

This new way of working changes your clients' days-to-day operations, including tasks related to payroll and HR. As a bureau, you can offer your clients access to technology that can help streamline payroll and HR processes, as they and their employees work remotely.

From online security to employee communications, it can be difficult to know where to start and which payroll software to choose. BrightPay Connect, the cloud-extension of BrightPay, offers a client dashboard, which can be a powerful tool in the payroll mix, helping you stand out from competitors when it comes to your service offering. Here are five key ways client dashboards can support and enhance your clients’ hybrid working models.


1. Gives clients’ more control over their payroll

Sending payroll data back and forth to clients can be both frustrating and time-consuming, between tiresome phone calls and never-ending email threads. That’s why client dashboards allow you to send payroll information seamlessly to your clients, which they can then approve. The client also has the option to enter any payroll information for that period, such as adding additions or deductions to employees’ pay, or new starter details. Once the person who processes the payroll is happy with the payroll information, they can then approve it, and it will flow directly back to the payroll software.

Clients can also access their dashboard from anywhere at any time, with multi-user access. This means that multiple users in the company can access the client dashboard, whether they work in the office or remotely. This saves you time, while also giving your clients more control of their payroll, allowing them to have the final say, before payslips are distributed.


2. Increases your clients’ online security

When you’re processing payroll, you’re dealing with important financial and personal data. If your computer was to be stolen or hacked by ransomware, your bureau could be liable for breaching data protection regulations. This can result in costly fines that could potentially damage client relationships, and the reputation of your practice.

Client dashboards increase your GDPR compliance by giving clients more control over their data. This means that any sensitive information, such as reports or payslips, no longer have to be sent by email, reducing the likelihood of a data breach occurring. This also allows employees to access their payslip history themselves via the employee app, eliminating the need for clients to locate and send sensitive files to staff via email. Having the ability to automatically backup your payroll data to the cloud, improves clients’ online security even further.


3. Sharing documents online made easy

When your clients are sharing important HR documents with their employees, such as contracts of employment, or sharing reports with senior management, there’s a chance of these documents getting lost – or worse – getting sent to the wrong person.

Having all of these documents in one centralised hub makes it easy to share documents with multiple employees at the same time, no matter if they’re located in the office or working remotely. It also reduces the likelihood of unauthorised people accessing them. Customising access to specific documents, as well as viewing who has and who hasn’t read each document, is all available through the client dashboard. This streamlines many HR processes for clients, as well as supporting their long-term hybrid working models.


4. Gives clients’ employees a more interactive online working experience

When using the employee app, employees have a much more immersive and interactive online working experience. Between accessing their payslips, reading important documents and updating personal details (i.e. address and contact details) at the tap of a button. It also reduces your clients’ admin work and paper road in the long run.


5. Makes annual leave a breeze for both clients and employees

Whether your client has 10 or 10,000 employees, managing annual leave can be overwhelming, especially coming into the summer months. Having an online, user-friendly tool for annual leave is the key to building a sustainable hybrid working model. BrightPay Connect’s client dashboard gives your clients the ability to view all of their employees’ annual leave through an easy-to-use calendar format where they can simply approve/deny these requests. Employees can also benefit with the ability to submit annual leave requests on the go through the employee app.

Visit the BrightPay Connect client hub which contains information on the benefits of BrightPay Connect. The page can be sent to clients as a way of educating them on BrightPay Connect, as well as giving them helpful information on how to get started using the online platform.


Interested in learning more about BrightPay Connect? Why not sign up for a free 15-minute demo. Our software is award-wining, having recently won ‘Payroll and HR Software of the Year 2021’, with over 350,000 businesses across Ireland and the UK using our products. We send emails on a regular basis, keeping bureaus just like yours up to date on all the latest payroll news, trends and changes. Sign up for our newsletter here.


Posted byEleanor Mc GuinnessinHybrid Working