Our support lines are extremely busy as a result of the subsidy scheme being administered through payroll. Our Covid-19 help documentation will generally answer your query.

Please also note that all of our staff are working from home and may be answering your call in a sometimes chaotic environment. We appreciate your patience.

The operational phase of the wage subsidy scheme, details of which were announced on 15th April, is effective from 4th May. The software has been upgraded to support this.


Nov 2019

8

BrightPay Customer Update: November 2019

Welcome to our November update where you will find out about the latest hot topics and events affecting payroll. Our most important news this month include:


Important Pricing Update for BrightPay 2020

To ensure that our investment in technology keeps pace with Revenue’s changing landscape and to facilitate the increase in customer support resources, we are changing our pricing for 2020. This new pricing structure is designed to better match usage and support requirements with price.

Unlike many of our competitors, we’ve added hundreds of powerful features and enhancements and heavily invested in additional customer support staff, all so that you don’t have to worry. 99.9% of the time everything will run smoothly but if you ever have problems we will be there to help you. Payroll is way too important not to have a first-class backup service. We believe our pricing remains excellent value and continues to be very competitive when compared to the options from other providers.


Why Customers Love Us

"When I rang support, I was answered straight away, no holding, and my query answered quickly. My payroll is a joy to do, easy and quick."

Félim O'Connor, Photofast Ltd.

"Having previously used Sage payroll software, I wish that I had used BrightPay much sooner. It is such an improvement and so much easier to use."

Lynda Blake, Day-to-Day Bookkeeping

"Knowing that your exceptional customer service continues after the sale plays a big part in my decision to use and highly recommend BrightPay. Would like to say a big THANK YOU."

Eileen Mc Williams

"Best payroll software I have used. Very user friendly and the reports that can be complied are great because they can be tailored depending on what you want in the report."

Caroline Moynihan, Quiet Moment Tearooms

Read more BrightPay customer testimonials

Free Webinar - PAYE Modernisation: The story so far

This webinar is specifically tailored for employers where we will look back on PAYE Modernisation in 2019 and decide if the new real-time payroll reporting system has been a success. We are delighted to welcome Sinead Sweeney from Revenue who will review some of the most common mistakes employers have made to date and what employers should expect in 2020.


New BrightPay Connect Subscription Pricing Model

From January 2020, customers will be billed on a usage subscription model based on the number of active employees in the billing month. Once signed up for a BrightPay Connect account, you will be invoiced monthly in arrears through our new online billing system. There are no contracts or ties. Should you decide to stop using Connect, no notice is required. Payroll Bureaus on a bureau package will be charged based on the total number of active employees in respect of clients that are synchronised to BrightPay Connect (not on a client-by-client basis). Our 2020 order system will be available shortly.


Free Webinar: Make your payroll bureau stand out with online client platforms

Discover simple ways to impress your clients and make your payroll service stand out. Grow your practice, improve efficiency and save time and money. Register for this free webinar to see how new cloud technologies are positively impacting the way bureaus offer payroll services.


Thesaurus Payroll Software | BrightPay Payroll Software

Posted byKaren BennettinCustomer Update