Our support lines are extremely busy as a result of the subsidy scheme being administered through payroll. Our Covid-19 help documentation will generally answer your query.

Please also note that all of our staff are working from home and may be answering your call in a sometimes chaotic environment. We appreciate your patience.


Nov 2019

20

Important Pricing Update for BrightPay 2020

To ensure that our investment in technology keeps pace with Revenue’s changing landscape and to facilitate the increase in customer support resources, we are changing our pricing for 2020. This new pricing structure is designed to better match usage and support requirements with price.

Unlike many of our competitors, we’ve added hundreds of powerful features and enhancements and heavily invested in additional customer support staff, all so that you don’t have to worry. 99.9% of the time everything will run smoothly but if you ever have problems we will be there to help you. Payroll is way too important not to have a first-class backup service. We believe our pricing remains excellent value and continues to be very competitive when compared to the options from other providers.

Details can be viewed here
 
 

Posted byKaren BennettinCustomer Update