Automation is transforming how we do business in every industry across the globe. Technological advances now mean that tasks that used to take hours can now take just minutes, and nowhere is this more evident or useful than in the field of payroll and human resources.
Payroll administration first became computerised in the 1960’s and in the decades following, more and more businesses moved their payroll management to company PCs. HR too has become heavily dependent on automation with software streamlining every aspect of HR management from leave management to employee contracts - especially in businesses with large numbers of employees that simply couldn’t be managed manually anymore.
BrightPay Connect has used these advances in technology to incorporate automation in both payroll and HR. In this blog, we’ll break down exactly how Connect’s automation can help you to solve the most common problems faced by employees working in these areas today.
BrightPay Connect is a cloud add-on to our existing payroll software. Connect customers enjoy a substantial range of exclusive features not available with the payroll software alone. These features offer significant benefits to bureaus, employers, and they have knock on benefits for employees too. They include:
Although BrightPay’s payroll software uses a lot of automation to make processing payroll as streamlined as possible, it’s in Connect when this kind of technology really comes into its own. Our expert team of designers and developers have incorporated automation not just for the sake of it, but in a thoughtful way that aims to address many of the challenges that payroll and HR professionals face everyday. As such, these automations have undeniable, tangible benefits that will make you wonder why you didn’t sign up to BrightPay Connect sooner.
Here are some of the issues that payroll and HR professionals face everyday which can be solved thanks to BrightPay Connect’s clever automation.
1. Payslips Aren't Secure Enough
Still manually printing payslips and handing them out to your employees? Since GDPR came into effect just over two years ago, most businesses have moved to online distribution of payslips. BrightPay Connect increases your data protection compliance by allowing you to send employee payslips directly to the employee’s self-service app. Here they’ll be able to view or download them, and store them securely.
2. There Are Errors In The Payroll
Errors in the payroll are an unnecessary annoyance and can take precious time to correct. For bureaus, this often happens when a client has forgotten to update you on changes to employee hours, new starters or current leave information etc. This can all be avoided thanks to the “Client Entry And Approval” feature on BrightPay Connect.
Bureaus can send a draft of the payroll to their client before finalising. On receiving this draft directly to their online employer dashboard, employers can leave notes for the payroll processor to make amendments, inform them of a new employee and approve or reject the payroll. Bureaus will have a time-stamped log of any changes made by the client and approvals/rejections. This can offer protection if a client says the finalised payroll was inaccurate.
3. Employee Data Is Inaccurate Or Out Of Date
If your business has a large number of employees, then you’ll know how much time is spent on updating phone numbers, changing postal addresses etc. BrightPay Connect frees up this time by allowing employees to make such edits from their employee app, which HR managers can then approve or reject from their online Connect dashboard.
4. Revenue Payments Get Forgotten About Or Missed
A fundamental payroll task of any employer is to keep track of payments due to Revenue. These monthly payments can be easily forgotten about though, especially when you have a hundred other things to think about. BrightPay Connect ensures that you never forget again, as it tracks your next payment date and the amount owed. The payment date and payment amount are clearly displayed at the top of your online employer dashboard, and you can also receive automated emails as the payment date approaches to remind you to make the payment to Revenue.
5. Employee Leave Is Manual And Cumbersome
If your employees are still requesting leave manually then you’re going to love how BrightPay Connect’s automation makes this simpler. Employees can use the calendar on their employee app to request annual leave and this request automatically appears on the HR manager’s Connect dashboard. From here, the manager can check their own calendar which shows them who else is on leave for those dates, and then accept or reject the leave.
The dashboard also keeps a time-stamped record of leave requests and who approved/rejected them, which makes it easier to manage when multiple people are managing leave. This makes the entire process quicker, easier, more efficient and more streamlined for everyone involved.
BrightPay Connect comes with many more automation features and benefits that can address many of the challenges your payroll and HR managers are facing today. Why not book a free demo with our BrightPay Connect team and discover how you and your business can benefit from them today?
2020 has been a transformative year for most businesses. Many employers have had to take a long hard look at how they manage their employees and make significant changes in the wake of COVID-19 in order to adapt to what is quickly becoming the new normal. For a large proportion of these businesses, allowing employees to work remotely is playing a central role in that change. And this throws up some challenges.
Remote working isn’t a new phenomenon. Cloud innovations have made it possible for people to work from home for many years. However, most businesses have been reluctant to embrace this practice up until now. This is because, when employees are spread out, even the most basic tasks such as distributing payslips, applying for annual leave and internal communication can be more difficult.
Today, however, employers are finding themselves in a position where they must allow employees to work remotely and find clever solutions to these challenges. And BrightPay Connect is one such solution that makes remote working easier for everyone.
You might not think that remote working has any impact on processing payroll, especially if you’re a small business with just one payroll administrator. But there are a number of ways that remote working can indirectly impact payroll. It also has numerous knock-on effects on human resources management which need to be addressed in order for a business to thrive.
Here are some examples of the payroll and HR challenges presented by remote working:
BrightPay Connect is a cloud portal add-on to our payroll software. While the payroll software gives you everything you need to process your payroll, BrightPay Connect offers a range of additional features that streamline your human resource management.
The features of BrightPay Connect include:
If your business is embracing remote working and trying to find ways to facilitate this new practice, then book your free BrightPay Connect demo today and let our team of experts show you just how much easier remote working can be.
Employee apps have become a big trend in the digital communications infrastructure of businesses in every industry imaginable over the past few years. Initially, they served little or no real tangible purpose other than to help the business appear to be at the forefront of technology and employment trends. However, more recently, app designers have created apps that deliver real, measurable value for both employees and employers.
Introduced in 2017, the BrightPay employee app is available to all BrightPay Connect customers. Connect is an add-on to the payroll software which offers a whole host of additional features, from automatic cloud backup to employee dashboards. However, the employee app is one of the most attractive of these additional features, and for good reason.
This is because employers and human resource managers are constantly trying to find more effective ways of communicating with their employees, as well as methods to streamline everyday processes such as annual leave requests. Our employee app does all of this and more, and gives employees a crucial sense of engagement that’s invaluable to company culture and the productivity of staff.
But, if you’re an employer or human resources manager who’s considering using an employee app to update your internal comms abilities, you’re going to need to weigh up the benefits of the app and think about how they would apply to your organisation.
So, without further ado, let’s break down the benefits of employee apps so that you can make the best decision for your business.
Leave Requests and Approval
Few people expect that an employee app can help with leave requests, but they can. In the BrightPay Connect employee app, employees can apply for annual leave or unpaid leave directly from their tablet or smartphone. Once they've sent their request, the relevant manager will receive a notification on their BrightPay Connect dashboard.
From here, they can approve or reject the request. The calendar on their dashboard will show them all of the scheduled leave for the relevant dates, so they can see who else is on leave at that time. If they choose to approve it, the leave will automatically appear in the company calendar on both the online dashboard and the employee app.
This is particularly useful to companies with large numbers of employees whereby a significant amount of time is spent processing employee leave requests and manually updating the company calendar.
Another major benefit of using a self-service employee app is the vast improvement in internal communications. Employers can upload any type of documents they want to be available on the employee app. These documents are then stored in the cloud, where employees can easily access them from anywhere in the world.
What makes this feature even more useful is that the employer can choose who has access to which documents. For example, you may upload three documents at once. One is an updated Health and Safety policy, another is a new budget document for the marketing team, and another is an employee file for a recent starter.
Our document sharing feature will allow you to make your Health and Safety policy available to everyone in the company, make the budget document available only to the marketing team, and make the new employee file only visible to yourself and your human resources manager. You can customize the access permissions for each document, and change that access at any time. And you can see who has opened and read the various documents via a time-stamped historical log.
This means that, not only can you use the document sharing facility to distribute important documents to your employees, but you can also use Connect as a secure online hub, where you store all employee data and documents safely.
One of the features of the BrightPay Connect employee app that your employees will really love is the handy payslip archive. Via the app, payslips are distributed directly to employee smartphones or tablets where they can be viewed, downloaded and printed in just a few clicks. But, in addition to this, the payslips are kept on the app in a historical archive that dates back to when you started using BrightPay Payroll - even if it’s before you introduced the app or started using BrightPay Connect.
This is great news for employees for two reasons. Firstly, because they cannot lose payslips in their email inbox or accidentally delete them and have to ask for them to be resent. And secondly, because it makes applying for mortgages or other personal finance banking options simpler as they can easily access and print as many payslips as their bank requires.
If you think that the BrightPay Connect employee app could benefit your business, why not book a free demo with our team of Connect experts? They will talk you through all of its many features, including the app and so much more.
Introducing a new service to your payroll clients isn’t always as simple as we’d like it to be. Yes, you know that it would be great for their business and maybe they do too, but it’s likely that they’ll still need some convincing to get them over the line and on board. So, here are 3 things to keep in mind when introducing BrightPay Connect as a new payroll process.
Before you make your case to your clients, you need to be sure that you’re offering them the best service for their business. Every client is different in one way or another, and this means that a one-size-fits-all approach to their payroll just isn’t going to work. It’s also not going to give them confidence in your ability if they think you don’t understand their business, so doing your homework here will really pay off.
In order to get your client on board with your new payroll offering, it’s useful to think about what challenges they’re facing right now regarding payroll, and whether BrightPay Connect is a right fit for them. BrightPay Connect offers a whole range of additional HR benefits, so think about how these extras can save your clients time. Begin your introduction by showing your clients that they’re in safe hands because you fully understand their payroll challenges and you’ve got just the product to help them make their payroll processes even easier than it’s ever been before.
So now that you’ve established how BrightPay Connect can modernise your client’s payroll process, it’s time to pitch the benefits to them. For most clients, this is a simple case of informing them about the HR features they may not have themselves including:
You can also present BrightPay Connect as a time saving opportunity by explaining to them that the cloud functionality frees them up to dedicate additional resources to other aspects of the business.
Every client, whether big or small, is always trying to find new ways to cut costs, reduce administration and maximize profits (without cutting quality services). And in today’s climate, most businesses don’t have any choice in keeping their costs down as much as possible. So, one of the best ways you can sell your payroll services to your clients is by simply showing them just how cost effective it is.
BrightPay Connect offers highly competitive pricing options where users are billed based on usage. The usage subscription model is based on the number of active employees in the billing month. The more clients you have the lower your cost per employee, which means you can pass the savings along to them. You can also find ways to make it even more tempting to your clients, such as offering them a free trial period, or a special deal if they refer a new client to your bureau. This is totally up to you, but don’t be afraid to be creative with how you cost this service.
Book a demo of BrightPay Connect to see how you can help your clients with a new and improved payroll service offering.
Did you know BrightPay offers the perfect HR solution on top of an already award-winning payroll software? Buckle in, because I’m about to take you on a tour of their amazing HR features.
To say that BrightPay Connect will reduce your workload immediately is a bold statement. But I ain’t kidding. The powerful online portal allows employees to access and retrieve historic payslips along with other payroll documents themselves. This eliminates all the boring and incessant requests from employees, hurrah!
You no longer need your payroll department or manager to upload or amend basic personal details as employees can now, yes you guessed it, do it themselves! This reduces administration duties for managers, empowers employees and makes the world a better place.
Employees can submit holiday requests with a few simple clicks through the online portal. These will go straight to the manager who will be notified immediately. Not only that, but the manager can view the company-wide holiday calendar before approving. Employees can also view their remaining holiday balance, which is automatically updated when leave is requested, meaning everyone is up-to-date.
The document upload feature allows managers to share documents with individual employees, teams or departments, or the whole company should you so please. All at the touch of a button. This could be anything from a training manual to the company handbook, or even individual contracts of employment. You can even see who’s viewed circulated documents and who hasn’t, so the little Pinocchios won’t get away with pretending they didn’t get the memo.
Speaking of memos, there is also a handy company messaging feature. Whether it’s a notification about the Christmas party or a gentle but firm reminder to people to keep their workspaces tidy, the notification system will transform internal communications. There’s even a control feature which allows you to schedule company notifications in advance and specify how long notifications should be visible for.
The employee calendar allows managers to see at a glance who is on leave, when, and what type of leave they’re on. It’s also colour-coded and highlights various types of leave, making staff scheduling and managing leave as easy as 1-2-3.
Did I also mention that you can restrict functionality for certain users, manage access levels for different staff and even make some employees (like the big boss) confidential.
Yes, BrightPay Connect does all that on top of their amazing payroll features. Book your free demo and watch your world change!
Start 2020 with some HR goals to put you on the front foot. Make your goals achievable and easy and you won’t be one of the 80% of people whose resolutions have fallen by the wayside by February 1st! Consider how technology could help you achieve a leaner you in 2020…
Hate all those repetitive admin tasks that keep popping up over and over like manually recording your employees annual leave, amending employees’ personal details, making sure they are receiving and reading important company updates? Well, now is the time to get rid of them. Consider how an online platform could take care of those tasks and many more.
Manage your HR tasks from almost anywhere by using your Employer Dashboard to monitor your employees annual leave requests, review your payroll reports and keep an eye on your Revenue payments. As long as you have an internet enabled device, it can all be at your fingertips… anytime, anywhere!
Use online document upload features to distribute, track and manage any information you want your staff to have access to. Contracts, policies, training, schedules, you name it. You have the peace of mind of knowing your employees have that information at their fingertips and that you can see a log of when and how often they are accessing it.
GDPR and cybersecurity. The two scariest words in the English language. Free yourself from that fear with a robust online portal. Fully secure servers, individually password protected and fully GDPR compliant.
BrightPay Connect is now even better than ever before. Bureau customers who use the cloud add-on now have the ability to send requests to clients through the secure portal. Requests can be sent to get client approval of the payroll summary before the payroll is finalised or to ask clients to upload their employees’ timesheets and payments, known as Client Payroll Entry.
With the new client request features, payroll bureaus can benefit from a reduced workload, increased efficiency, improved GDPR compliance and much more.
Until the recent past, small businesses were unlikely targets for sophisticated cyber-attacks. But in the internet era, things have changed dramatically.
SMEs are doing more business online than ever and they are using cloud services that don’t use strong encryption technology. It’s turned your average SME into a likely, lucrative target. There’s a lot of sensitive data to be had, and if it’s behind a door with an easy lock to pick then all the better.
This new reality is on display in official statistics. Over four in ten businesses (43%) and two in ten charities (19%) experienced a cybersecurity breach or attack in 2018, according to the government’s cybersecurity breaches survey.
Three-quarters of businesses (74%) and over half of all charities (53%) surveyed also identified cybersecurity as a high priority for their organisation’s senior management. It’s likely GDPR and its stiffened sanctions for breaches and blunders has a lot to do with this heightened priority.
Payroll processing is a key innovation battleground in this new era of hacks and data regulation. Clients want the convenience of online access to their payroll information, but they also demand (and require) the very best in security.
For a bureau, offering best-in-class cybersecurity is a valuable way to add and demonstrate value, with very little actual effort on your part. A bureau using the most secure cloud payroll facility will offer data security as standard.
Meanwhile, the security itself is actually handled by the software supplier and the infrastructure they provide. All you need to do is make the right choice when it comes to picking a software partner.
When using BrightPay Connect in conjunction with your BrightPay desktop application, for instance, all communication between both systems is carried out on a safe channel with maximum security.
BrightPay utilises all manner of best practice to guard against nefarious tactics such as data injection, authentication hacking, cross-site scripting, exposure flaws, request forgery, and the many other types of vulnerabilities.
BrightPay Connect utilises the Microsoft Azure platform to give users reliability, scalability, data redundancy, geo-replication and timely security updates out of the box.
As a payroll bureau, cybersecurity is a critical commercial area. You must be able to promise security to both current and prospective clients. By investing in payroll software that offers cloud integration powered by the latest tech, that’s an easy promise to keep. Being at the bleeding edge of cybersecurity has never been simpler.
Book a demo today to discover more ways that BrightPay Connect can protect your business.
The Cloud is the current buzz-word in technology. Employers in the know are reaping the benefits from its capabilities, including helping them attract and retain new staff.
Why is this important? Becoming an employer of choice has never been more important, especially as we are at near full employment. A quick search of any of the main job boards will show an abundance of available jobs. It’s a jobseeker’s market. The challenge for employers therefore is to attract and retain the best candidates. One way to attract and retain employees is to offer them something new, something edgy… a strong, feature-rich, cloud employee self-service system could be it.
Today’s world has gone online, everyone has social media accounts, we are all familiar with buying many of our goods and services online. This is particularly true for millenials (generally defined as those born between 1984 and 1999) who are are fast becoming the largest sector of our workforce. Understanding how to tap into their fast-paced expectations is crucial for business success.
Businesses who do not compete in this space run risks of being overlooked by prospective employees, millennials in particular. This is where employers should consider a cloud, employee self-service system. Offering online access to their annual leave calendar, their personal details, their employers details, all their HR documents and all of their payslips on their smartphones via a dedicated employee app is the smartest, most cost effective way to show your employees you are in the same digital space that they are.
Book a demo today to find out how your business can benefit from cloud self-service systems.
Choosing the right HR platform for your business can be difficult. To help you make the right decision we have highlighted five points you need to consider first.
Book a demo today to find out how BrightPay Connect can improve your business.